Regional Relationship Manager

Prudential • Chicago, IL

84d • $107,300 - $166,400

About The Position

Join our dynamic Prudential Group Insurance team as a Regional Relationship Manager. The ideal candidate will lead a team of Account Managers who strategically consult with small market-sized employers ranging from 100-499 employees. This role is focused on customer retention, add issue generation and achievement of our financial and service goals for the U500 segment in client management.

Requirements

• Proven leadership experience in account management, preferably within the financial or insurance sector.
• Knowledge and understanding of pricing and general underwriting concepts.
• Excellent verbal, written communication, and presentation skills.
• Outstanding skills in building relationships and effective communication and coaching skills.
• Ability to collaborate across various teams and departments to achieve common goals.
• Active Group Life and Health Insurance license or obtained within 30 days of hire.

Responsibilities

• Accountable for the execution of the Premier segment relationship management strategy within their assigned region supporting customers with less than 500 lives and varying complexities.
• Attract, retain, and develop top Account Manager talent, offering direct coaching and overseeing account management activities for customers with 100-499 employees.
• Collaborate with the Regional Vice President and Regional Account Director to achieve or surpass annual financial objectives for persistency, profitability, and revenue growth.
• Foster strong relationships with internal business partners, sales executives, brokers, customers, and third-party administrators to ensure high-quality service, customer satisfaction, persistency, and profitability.
• Support Premier Account Managers with daily customer and producer engagements, assist with escalations, and participate in annual business planning and reviews to understand regional dynamics, books of business, and producer/customer relationships.
• Active participation and engagement in regional summit, strategic projects, and initiatives.

Benefits

• Market competitive base salaries, with a yearly bonus potential at every level.
• Medical, dental, vision, life insurance, disability insurance, Paid Time Off (PTO), and leave of absences, such as parental and military leave.
• 401(k) plan with company match (up to 4%).
• Company-funded pension plan.
• Wellness Programs including up to $1,600 a year for reimbursement of items purchased to support personal wellbeing needs.
• Work/Life Resources to help support topics such as parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development.
• Education Benefit to help finance traditional college enrollment toward obtaining an approved degree and many accredited certificate programs.
• Employee Stock Purchase Plan: Shares can be purchased at 85% of the lower of two prices (Beginning or End of the purchase period), after one year of service.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Insurance Carriers and Related Activities
• Number of Employees: 5,001-10,000 employees