Regional Relationship Manager

Prudential Financial • Newark, CO

1d

About The Position

Join our dynamic Prudential Group Insurance (GI) Medical Stop Loss (MSL) Distribution team as a Manager, Account Management & RFP Intake. The ideal candidate will lead a team of Account Managers who strategically consult with and support the MSL Regional Sales directors. This role is focused on leading a team of MSL Account Managers to support customer retention, add issue generation and achievement of our financial and service goals for the Medical Stop Loss business in addition to leading the objectives of the RFP intake processes managed by the SSA team.

Requirements

• Proven leadership experience in account management, preferably within the financial or insurance sector.
• Knowledge and understanding of pricing and general underwriting concepts.
• Excellent verbal, written communication, and presentation skills.
• Outstanding skills in building relationships and effective communication and coaching skills.
• Ability to collaborate across various teams and departments to achieve common goals.
• Active Group Life and Health Insurance license or obtained within 30 days of hire.
• Minimum of 15% travel required

Responsibilities

• Accountable for the leading and training the execution of the MSL segment relationship management strategy within their assigned region supporting customers with greater than 100 lives and varying complexities.
• Attract, retain, and develop top MSL Regional Account Manager talent, offering direct coaching and overseeing account management activities for MSL customers.
• Collaborate with the MSL Vice President of Distribution to achieve or surpass performance metrics and objectives for service, customer service, installation, and RFP processing.
• Foster strong relationships with internal business partners, sales executives, brokers, customers, and third-party administrators to ensure high-quality service, customer satisfaction, persistency, and profitability.
• Support and lead MSL RAM's and Sales with daily customer and producer engagements, assist with escalations, and participate in annual business planning and reviews to understand regional dynamics, books of business, and producer/customer relationships.
• Active participation and engagement in regional summit, strategic projects, and initiatives.
• Manage a small portfolio of clients on a direct basis (ten or less).

Benefits

• Market competitive base salaries, with a yearly bonus potential at every level.
• Medical, dental, vision, life insurance, disability insurance, Paid Time Off (PTO), and leave of absences, such as parental and military leave.
• 401(k) plan with company match (up to 4%).
• Company-funded pension plan.
• Wellness Programs including up to $1,600 a year for reimbursement of items purchased to support personal wellbeing needs.
• Work/Life Resources to help support topics such as parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development.
• Education Benefit to help finance traditional college enrollment toward obtaining an approved degree and many accredited certificate programs.
• Employee Stock Purchase Plan: Shares can be purchased at 85% of the lower of two prices (Beginning or End of the purchase period), after one year of service.
• Eligibility to participate in a discretionary annual incentive program is subject to the rules governing the program, whereby an award, if any, depends on various factors including, without limitation, individual and organizational performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed