Regional Quality Manager

Altium Packaging
79d

About The Position

The Regional Quality Manager (RQM) is a strategic leader responsible for developing, implementing, and sustaining quality systems across assigned manufacturing sites. This role ensures compliance with Altium’s corporate standards, customer requirements, and regulatory expectations, while fostering a culture of continuous improvement, coaching, and operational excellence. The RQM serves as a key liaison between plant operations, corporate quality, and external stakeholders, and plays a critical role in capability development, customer engagement, and commercialization support.

Requirements

  • Bachelor’s degree in Engineering, Quality, or related field (preferred).
  • Minimum 7 years of experience in manufacturing quality management.
  • Proven leadership skills with the ability to lead through influence and drive change.
  • Proficiency in CRM systems, Trace Gains, and MS Office Suite.
  • Strong knowledge of GMP, SQF, HACCP, and regulatory standards.
  • Experience with bottle manufacturing, packaging, and quality equipment.
  • Statistical Process Control (SPC), Six Sigma, and Total Productive Maintenance (TPM) experience.
  • Excellent communication, organizational, and project management skills.

Nice To Haves

  • HACCP certification preferred.

Responsibilities

  • Ensure regional sites adhere to Altium’s corporate quality systems and policies.
  • Lead development and deployment of standardized quality systems including Control Plans, Positive Release, QPA, and Quality Maintenance (QM).
  • Own and manage key quality processes such as SPC/Gainseeker, MPS, and RCA.
  • Apply the RAPID decision-making framework to clarify ownership and accountability.
  • Audit sites for compliance with GMP, HACCP, SQF (GFSI), and Altium’s QPA standards.
  • Coach and prepare plants for internal, third-party, and customer audits.
  • Maintain documentation and certification compliance (e.g., SQF, HACCP).
  • Develop regional capability to sustain regulatory compliance and renew certifications.
  • Track and report audit outcomes to ensure visibility and timely resolution.
  • Lead and coach RCA and CAPA activities for major and critical customer complaints.
  • Track complaint resolution progress, including aged complaints.
  • Ensure timely closure of complaints to enhance customer satisfaction.
  • Provide onboarding for new Plant Managers and Plant Quality Managers.
  • Mentor and develop Quality Managers and plant employees in quality tools.
  • Lead Continuous Skills Development (CSD) initiatives and succession planning for Quality Managers.
  • Coordinate with the commercialization team to align qualification processes and improvements.
  • Manage qualification documentation in SharePoint and support PIM-led projects.
  • Represent Altium’s commitment to quality in customer engagements.
  • Provide quality data and analysis to support commercial team presentations.
  • Define and own quality system processes within the regional team.
  • Identify and champion improvement opportunities in complaint resolution and quality assurance systems.

Benefits

  • Medical, dental and vision plans.
  • Company holidays and vacation days.
  • Tuition reimbursement.
  • Learning and training opportunities.
  • Bonus potential.
  • 401(k) plan with company contributions.
  • Rewards and recognition programs.
  • Opportunities to make a difference in the community.
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