Regional Quality Manager - West

JLL-posted 12 days ago

$90,000 - $110,000/Yr

Full-time • Mid Level

Onsite • Kalamazoo, MI

5,001-10,000 employees

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JLL empowers you to shape a brighter way . Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. This position will be located in Mattawan, MI. What this job involves The Quality & Compliance Regional Manager leads quality assurance programs for Biotech/Pharmaceutical facility operations, ensuring all facilities operations and maintenance teams comply with JLL policies, client procedures, and FDA cGMP regulations. This role requires deep expertise in quality assurance requirements from both operational and maintenance perspectives, with responsibility for maintaining regulatory compliance, training oversight, and fostering a quality-first culture across JLL Life Sciences accounts while supporting business growth and exceptional client service delivery.

Lead regulatory and quality assurance programs in GxP environments, ensuring all facilities services and documentation comply with JLL, client policies, and FDA cGMP regulations
Execute JLL Quality Compliance programs including training verification, facility self-assessments, documentation control, personnel qualification files, and vendor/supplier audits
Review GxP Work Orders, manage KPI scorecards, and participate in or lead internal and external audits while maintaining site audit readiness programs
Coordinate and manage GxP vendors through qualification packages, audits, and service performance monitoring while drafting and executing client quality agreements
Prepare and revise SOPs, change control documentation, investigations, CAPAs, and training materials while maintaining quality management systems like TrackWise
Interface with client SMEs to ensure proper documentation and compliance with applicable regulations, international standards, and internal procedures
Lead Significant Events/Deviations investigations, review GxP Change Management processes, and provide quality training as needed to maintain compliance

Bachelor's degree in Engineering preferred, or equivalent quality engineering and production/facility operations experience
Minimum 4+ years of regulatory quality and statutory compliance experience in pharmaceutical or biotech environments
Minimum 5+ years of experience in Pharma, Biotech, or similar life sciences sectors governed by GMP regulations working in Quality Assurance roles
Solid understanding of cGMP regulations as they relate to maintenance and repairs of drug manufacturing equipment and workplace environment control
Knowledge of Quality Engineering techniques, CMMS systems, and Quality Management Systems implementation and maintenance
Strong commitment to quality assurance with proven ability to support and foster quality-first culture in organizational settings
Advanced computer and office software skills with proficiency in quality management systems and documentation control

Experience with quality management software such as TrackWise, MasterControl, or similar platforms for documentation and process control
Proven record of excellent internal and external customer service with demonstrated client relationship management skills
Self-motivated and detail-oriented professional comfortable working independently with minimal supervision in team environments
Experience with risk analysis, business continuity planning, and emergency response procedures in regulated manufacturing environments
Knowledge of vendor qualification processes, audit management, and third-party service provider oversight in GxP settings
Excellent verbal and written communication skills with ability to interface effectively with diverse technical and non-technical stakeholders
Experience participating in or leading Life Sciences Quality Councils or similar industry quality improvement initiatives

401(k) plan with matching company contributions
Comprehensive Medical, Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
Early access to earned wages through Daily Pay

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