Regional Property Manager

Redstone ResidentialProvo, UT
390d$95,000 - $100,000

About The Position

The Regional Property Manager is responsible for overseeing property operations at a regional level, maintaining relationships with clients and investors, and exemplifying the core values of Redstone Residential. This role involves financial management, leasing oversight, administrative duties, personnel management, and client management, ensuring that properties operate in the best interests of clients while achieving performance goals.

Requirements

  • 6+ years of relevant student housing or multifamily housing experience.
  • 4+ years of property manager experience.
  • Ability to manage projects and multitask under stressful conditions.
  • Experience with Entrata Software or familiarity with PM software.
  • Detail-oriented work ethic with experience managing a budget and P&L ownership.
  • Ability to use and quickly learn technology including Google Apps, Microsoft Office, and cloud-based management software.
  • Team player capable of inspiring team members and providing constructive feedback.
  • Professional demeanor and presentation with previous client interface experience.

Nice To Haves

  • Considered a thought leader on a subject.
  • Inspires teammates to follow them.
  • Capable of carrying out tasks with attention to detail.
  • Inspired to perform well by the chance to take on more responsibility.
  • Motivated by the ability to contribute to the success of a project or organization.

Responsibilities

  • Utilize a working knowledge of financial reporting to review property reporting with clients and Community Managers.
  • Submit timely, accurate monthly reporting to clients.
  • Prepare professional annual Business Plans.
  • Assist Community Managers in preparing and maintaining annual budgets.
  • Oversee appropriate actions regarding community delinquencies and evictions.
  • Responsible for community staff's ability to reach weekly & annual leasing goals.
  • Monitor leasing velocity vs. goals, conversion ratios, traffic logs, and local market survey data.
  • Audit community leases to ensure accurate leasing data.
  • Authorize appropriate leasing campaigns and commission structures.
  • Ensure offices are maintained for organization, safety, and data security purposes.
  • Assist in implementing policy and procedural changes to site staff.
  • Travel to communities at least once per quarter for site audits and staff meetings.
  • Meet weekly with Community Managers to review KPIs and staff/community needs.
  • Perform Quarterly Reviews with Community Managers.
  • Hire and terminate Community Managers as needed.
  • Mediate customer service issues escalated by residents or parents.
  • Complete annual survey to observe residents' views of staff customer service.
  • Meet regularly with clients to review KPIs and financials.
  • Respond to client questions, requests, & concerns.
  • Foster a long-term, working relationship with each client.
  • Operate assets in Clients' best interests.
  • Ensure proper seasonal and life-cycle upkeep of communities.
  • Facilitate CapEx projects.

Benefits

  • Health, Vision, and Dental Insurance
  • 15 days of PTO and 10 paid holidays
  • 3 Paid service days
  • Paid parental leave
  • 401K Plan with up to 6% matching
  • Continued Education Program
  • Employee Assistance Program
  • Short-term Disability Insurance
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