Regional Program Manager Individualized Services

Lumibility•Westbrook, CT

About The Position

Provide supervision, support and training to people with differing abilities served by Lumibility. Develop, coordinate and implement activities and services that are person-centered and promote positive outcomes as they related to vocational goals. Provide the environment and support necessary to promote appropriate social skills and positive behaviors that will enhance skills, enabling individuals to be competitively employed. Assist and support the Regional Program Manager in the coordination of program services. Assist to ensure program operations are in compliance with agency policies and all regulatory requirements. Promote community awareness of agency services. Assist Regional Program Manager in the overall management and coordination of program services. Ensure employees and operations are in compliance with agency policies and regulatory requirements. Ability to work successfully independently and in a team environment Provide weekly services to identified caseload Required to work flexible hours in varying locations as needed Ability to drive and travel to varying locations as needed Ability to answer phone calls pertaining to programmatic needs on rare occasions outside of typical business hours with supervisor Knowledge of person-centered, outcome-based services for people with differing abilities receiving employment supports Required to use agency data systems (Therap, Microsoft teams, Outlook etc) Assist with employee relations issues as needed, including assisting with disciplinary actions. Develop, implement, and ensure quality program/employment service outcomes in the individual plan of service. Facilitate employment, transportation and other activities that meet the individual’s identified outcomes. Ensure accurate and timely completion of billing, attendance and other similar financial duties as required. Generate, compile, and maintain all required documentation and case files. Write and submit professional quality reports in a timely manner. Ability to maintain confidentiality Develop and maintain positive relationships with individuals, direct care staff, employers, funding sources, and all other stakeholders. Ability to identify, and evaluate program supports and accommodations for efficacy. Promote community awareness of Lumibility services. Ensure safety is being maintained in the work environment at all times. Attend required meetings and in-service training sessions and other duties as assigned. Ability to problem-solve effectively. Must be comfortable covering program hours with individuals in the community with company vehicle or personal car as needed Ability to maintain a patient and positive attitude

Requirements

Bachelor’s degree preferred. High School diploma required.
Minimum of 2 years of experience providing employment supports to people with differing abilities.
Must be able to provide support and services utilizing community-based resources.
Must be over 18 and possess a valid Connecticut driver’s license, have an acceptable driving history and be able to utilize your own vehicle for Lumibility business as defined by Lumibility’s policy.
Knowledge of person-centered, outcome-based services for people with differing abilities
Knowledge of company policies and procedures and applicable regulatory standards
Ability to read and understand policies and regulations and to translate general guidelines into specific action
Ability to providing training to department staff
Knowledge of community resources
Skill in working with people with differing abilities
Skill in operating standard office equipment, computer, and various software packages (Therap, Microsoft teams, Outlook etc)
Skill in communicating effectively in a courteous and professional manner
Skill in writing clearly and concisely to maintain accurate records
Skill in implementing programs & activities as outlined in the individual support plan
Ability to attend to the physical and personal needs of adults with differing abilities
Ability to demonstrate good communication and interpersonal skills necessary to provide guidance and instruction to adults with significant challenges
Ability to use adaptive and other equipment
Knowledge of Therap, Microsoft teams, Outlook etc
Knowledge of community resources
Ability to problem-solve effectively
Skill in providing direction and consult to staff in a positive manner
Ability to work successfully, both independently and in a team environment
Ability to maintain confidentiality
Ability to work successfully independently and in a team environment
Required to work flexible hours in varying locations as needed
Ability to drive and travel to varying locations as needed
Ability to answer phone calls pertaining to programmatic needs on rare occasions outside of typical business hours with supervisor
Ability to maintain a patient and positive attitude

Nice To Haves

Bachelor’s degree preferred.

Responsibilities

Provide supervision, support and training to people with differing abilities served by Lumibility.
Develop, coordinate and implement activities and services that are person-centered and promote positive outcomes as they related to vocational goals.
Provide the environment and support necessary to promote appropriate social skills and positive behaviors that will enhance skills, enabling individuals to be competitively employed.
Assist and support the Regional Program Manager in the coordination of program services.
Assist to ensure program operations are in compliance with agency policies and all regulatory requirements.
Promote community awareness of agency services.
Assist Regional Program Manager in the overall management and coordination of program services.
Ensure employees and operations are in compliance with agency policies and regulatory requirements.
Provide weekly services to identified caseload
Assist with employee relations issues as needed, including assisting with disciplinary actions.
Develop, implement, and ensure quality program/employment service outcomes in the individual plan of service.
Facilitate employment, transportation and other activities that meet the individual’s identified outcomes.
Ensure accurate and timely completion of billing, attendance and other similar financial duties as required.
Generate, compile, and maintain all required documentation and case files.
Write and submit professional quality reports in a timely manner.
Develop and maintain positive relationships with individuals, direct care staff, employers, funding sources, and all other stakeholders.
Ability to identify, and evaluate program supports and accommodations for efficacy.
Ensure safety is being maintained in the work environment at all times.
Attend required meetings and in-service training sessions and other duties as assigned.
Must be comfortable covering program hours with individuals in the community with company vehicle or personal car as needed