Regional Program Director

Community Care, Inc.

5d•Hybrid

About The Position

Community Care is hiring a Regional Program Director. This rewarding opportunity is perfect for someone who enjoys team collaboration, being part of a mission driven organization and who shares our mission to help elderly individuals and adults with physical and intellectual disabilities continue to live as independently as possible in the community. This is a full-time opportunity supporting Northern Counties (Calumet, Outagamie, Waupaca, Sheboygan).

Requirements

Bachelors Degree in Healthcare Administration or Human Services with additional years of experience.
5 years of experience as a manager or administrator in a human and/or health care services operation.
WI Drivers License

Nice To Haves

Masters in health care Administration, Business Administration, Human Services or Nursing preferred.
Above required experience preferably with the aging population, or adults with physical or intellectual disabilities.
8 years experience as a manager or administrator in a human and/or health care services operation may be substituted for the advanced degree requirement.

Responsibilities

Oversee management of care management teams.
Ensure compliance with Care Management model practice standards, DHS and CMS regulations.
Implement organizationally identified strategic initiatives.
Build and maintain critical relationships with a key variety of stakeholders.
Conducts and prepares quality assurance audits/ studies for area(s) of accountability.
Integrates the use of process improvement tools, including PDSA cycle, in the facilitation of process improvement and program delivery changes.
Provides leadership to management staff to ensure thorough understanding and appropriate use of process improvement tools.
Oversees collection of utilization, encounter and related data, and ensures timely reporting.
Serves as a consultant to IDTS for member specific issues as needed.
Provides direction or training to ensure understanding and compliance with policies and procedures, ensure proper response for member health and safety, and mitigates potential risk.
Provides leadership to the development, implementation, monitoring and evaluation of tactics specific to a program, region or program site.
Provides leadership in establishing and maintaining relationships with stakeholders including members, guardians, family members, providers, public officials and the general public.
Provides leadership to regional advisory committees as assigned, represents Community Care on various external workgroups, and is responsive to requests for information from DHS/CMS.
Coordinates, delegates or performs special assignments and projects as requested by leadership staff.
Performs other job-related duties as assigned.