Regional Portfolio Manager

Northwest Real Estate Capital Corporation • Missoula, MT

19d

About The Position

SUMMARY / OBJECTIVE
The Regional Portfolio Manager (RPM) is responsible for the overall performance of properties in the established portfolio. Responsible for maintaining satisfactory occupancy levels, revenue collections, regulatory compliance, quality of appearance, maintenance, property staff supervision, hiring, performance management & training.

ESSENTIAL FUNCTIONS
Understands the financial, physical and ownership/agency goals for properties assigned. Communicates goals to the property staff and monitor progress toward goals established.
Reviews redacted property budget with property staff.
Maintain operational files according to established policy.
Monitors occupancy and unit turn management daily. Arranges necessary marketing, staffing and other resources as required.
Monitors all revenue collections. Is responsible for accounting for 100% of revenue at the completion of each month.
Monitors lease & regulatory compliance. Oversees lease violations, termination notices issued to residents and eviction actions.
Collaborates with the compliance management team to ensure that all certification work performed is acceptable and meets expectations. Is responsible for holding the Property Manager accountable to Compliance Department requirements.
Hires, trains, and manages performance of all property staff members.
Ensures property expenses are managed to the budget and looks for ways to perform more efficiently.
Approves property staff purchases according to the established policy.
Prepares for and attends (or assigns appropriate alternate) agency inspections. Assists Asset Manager with agency inspection responses.
Required to perform on-site property and unit inspections according to established policy.
Property performance reporting as required (KPI, Investor, Client, Agency)
Manages maintenance activities, including work orders, preventative maintenance, triannual unit inspections.
Performs other related duties as assigned.
COMPETENCIES
Ability to supervise multiple employees
Ability to self-direct and manage multiple projects, objectives, & deadlines
Ability to research and respond to detailed requests in writing
Ability to use a computer for word processing, spreadsheets, and e-mail
Ability to write legibly
Ability to work in a collaborative manner, as a member of a project team
Ability to relate professionally with contractors, vendors, residents, & employees
Ability to communicate effectively with people from diverse backgrounds
Ability to understand and monitor budgets
Ability to commit to the mission and values of the Management Company
Ability to be flexible to change work plans
Ability to maintain a professional personal appearance
Ability to drive a car (and a valid driver’s license) to inspect projects
Ability to comprehend and effectively manage complex regulatory requirements
Ability to obtain a Montana Property Manager license and applicable affordable program designations
Excellent verbal and written communication skills.
Excellent interpersonal skills with good negotiation tactics.
Proactive and independent with the ability to take initiative.
Excellent time management skills with a proven ability to meet deadlines.
Familiarity with laws, regulations, and best practices applicable to hiring and recruitment.
Proficient with Microsoft Office Suite or related software.
Experience using Yardi or another property management software highly preferred.

Requirements

• High school diploma or equivalent required.
• Training in property or real estate management related to affordable housing.
• A minimum of 5 years of managerial and administrative experience.
• Ability to supervise multiple employees
• Ability to self-direct and manage multiple projects, objectives, & deadlines
• Ability to research and respond to detailed requests in writing
• Ability to use a computer for word processing, spreadsheets, and e-mail
• Ability to write legibly
• Ability to work in a collaborative manner, as a member of a project team
• Ability to relate professionally with contractors, vendors, residents, & employees
• Ability to communicate effectively with people from diverse backgrounds
• Ability to understand and monitor budgets
• Ability to commit to the mission and values of the Management Company
• Ability to be flexible to change work plans
• Ability to maintain a professional personal appearance
• Ability to drive a car (and a valid driver’s license) to inspect projects
• Ability to comprehend and effectively manage complex regulatory requirements
• Ability to obtain a Montana Property Manager license and applicable affordable program designations
• Excellent verbal and written communication skills.
• Excellent interpersonal skills with good negotiation tactics.
• Proactive and independent with the ability to take initiative.
• Excellent time management skills with a proven ability to meet deadlines.
• Familiarity with laws, regulations, and best practices applicable to hiring and recruitment.
• Proficient with Microsoft Office Suite or related software.

Nice To Haves

• Preference given to individuals with experience managing multiple properties and teams of property staff.
• Experience and/or training in a related field of affordable housing programs (Section 8, HUD, RD, Tax Credit, etc.).
• Experience using Yardi or another property management software highly preferred.

Responsibilities

• Understands the financial, physical and ownership/agency goals for properties assigned.
• Communicates goals to the property staff and monitor progress toward goals established.
• Reviews redacted property budget with property staff.
• Maintain operational files according to established policy.
• Monitors occupancy and unit turn management daily.
• Arranges necessary marketing, staffing and other resources as required.
• Monitors all revenue collections.
• Is responsible for accounting for 100% of revenue at the completion of each month.
• Monitors lease & regulatory compliance.
• Oversees lease violations, termination notices issued to residents and eviction actions.
• Collaborates with the compliance management team to ensure that all certification work performed is acceptable and meets expectations.
• Is responsible for holding the Property Manager accountable to Compliance Department requirements.
• Hires, trains, and manages performance of all property staff members.
• Ensures property expenses are managed to the budget and looks for ways to perform more efficiently.
• Approves property staff purchases according to the established policy.
• Prepares for and attends (or assigns appropriate alternate) agency inspections.
• Assists Asset Manager with agency inspection responses.
• Required to perform on-site property and unit inspections according to established policy.
• Property performance reporting as required (KPI, Investor, Client, Agency)
• Manages maintenance activities, including work orders, preventative maintenance, triannual unit inspections.
• Performs other related duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED