Regional Patient Service Specialist
About The Position
When patients enter our outpatient physical therapy center in Cleveland , we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and the business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room. Join our East Side Physical Therapy Team! This position will support our 7 Clinics throughout the Suburbs of Cleveland. Working with Novacare is the perfect place to have a career in the Medical Field. While working with us, you should expect: Exceptional Training, A Dynamic Clinic Atmosphere A Great Team looking to grow and work with you Fun! Interacting with patients from the community
Requirements
- Minimum: High School Diploma or GED
Responsibilities
- Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
- Schedule patient appointments in person and via phone
- Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
- Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications
Benefits
- Start Strong : Our mentorship and orientation programs ensure a successful transition
- Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
- Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
- Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
