Regional Operations Manager

Labcorp•Baton Rouge, LA

About The Position

Are you seeking an opportunity that makes a difference? Are you passionate about leading teams/people? If your answer is "yes", then we invite you to become a Phlebotomy Supervisor with LabCorp. LabCorp is seeking a results driven Phlebotomy Manager to oversee the Phlebotomy teams in Baton Rouge LA Region . This position will be responsible for ensuring a large client base of physician offices as well as Patient Service Centers are maintained and serviced appropriately. Work Schedule: Monday – Friday 8:00am-5:00pm, additional days and hours may be required Work Location: Baton Rouge LA PST’s may be eligible for participation in the PST Incentive Plan, which pays a quarterly bonus based on performance metrics. Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information, please click here .

Requirements

High school diploma or equivalent required, Associate or Bachelor’s degree preferred
Phlebotomy certification from an accredited agency is a plus
Previous experience as a phlebotomist; 6 years is preferred
Prior supervisory experience is required, preferably within the phlebotomy/healthcare industry
Knowledge of phlebotomy duties, responsibilities and techniques
Strong leadership skills and proven ability to manage and mentor a team
Ability to communicate professionally and effectively with internal and external customers
Excellent verbal and written communication skills
Valid driver’s license and good driving record
Proficient with MS Office programs

Responsibilities

Oversee the day to day operations of a region that includes supervisors and phlebotomists working in patient service center and/or client office locations
Provide coaching and mentoring to supervisory staff as well as phlebotomy staff
Work closely with large accounts to support operational services through phlebotomy
Ensure all policies and procedures are updated and implemented in each territory in compliance with state and federal regulations and company mandates
Monitor monthly productivity and report any deviations as necessary
Resolve any client related matters or customer complaints appropriately
Ensure patient flow, wait times, inventory levels are being properly maintained
Complete regular and timely financial analyses for all department related positions
Ensure regular and timely completion of periodic inspections of patient service centers
Report any performance, compliance or staffing related issues and work with the appropriate departments toward resolution
Perform operational duties such as payroll, monthly schedules and performance appraisals
Manage costs effectively by minimizing employee turnover and controlling overtime costs
Assist in the setup of new Patient Service Centers and/or client offices
Perform, collect and prepare specimens when needed
Travel to additional sites as necessary

Benefits

Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan.
Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only.
Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO.

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