Regional Operational Manager- Sussex

Southern Water

13d

About The Position

You will join our Water Supply Production function, leading regional operations across Sussex. This is a critical leadership role within UK water operations, accountable for delivering industry-leading performance against Water Outcome Delivery Incentives (ODIs) and ensuring resilient, safe, and high-quality water services for our customers. You will lead a team of up to 5 Field Performance Managers with indirect leadership of 39 FTE, collectively responsible for the production of approximately 190Ml/d across the Sussex region. Your leadership will directly influence regional service resilience, operational efficiency, and regulatory performance as we deliver on the commitments of our Turnaround Plan. You can find out more information on our plans on this link

Requirements

• Proven operational leadership experience in water, utilities, engineering, or asset-intensive environments.
• Strong ability to inspire, coach, and develop high-performing teams.
• Excellent communication skills for engaging senior stakeholders and regulators.
• Financial acumen with experience managing budgets and optimising operational expenditure.
• Understanding of supply chain processes and operational risk management.

Nice To Haves

• Degree-qualified or equivalent operational experience.
• Experience in regulatory compliance and performance improvement.

Responsibilities

• Provide strategic and inspirational leadership to regional Water Supply Production teams and external delivery partners.
• Drive performance against Water ODIs and regulatory targets, ensuring resilient water supplies and excellent customer service.
• Lead business change across the region, fostering a culture of continuous improvement and operational excellence.
• Champion Health, Safety, Environmental, and compliance standards across all operations.
• Manage regional demand positions and ensure resilient supply during high-risk or peak-demand periods.
• Build strong relationships with delivery partners, engineering teams, and asset planners to ensure long-term resilience.
• Occasional travel across the Sussex region.
• Participation in regional leadership meetings and operational reviews.
• You will be required to be on standby duties details of which will be discussed during interview

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees