Regional Operations Manager

Labcorp • Baton Rouge, LA

19d

About The Position

Are you seeking an opportunity that makes a difference? Are you passionate about leading teams/people? Do you want to have an impact on improving health and people’s lives? If your answer is “yes”, then we invite you to become a Regional Operations Manager with LabCorp! LabCorp is seeking a result driven Regional Operations Manager to oversee the pick-up/delivery service of test samples, supplies and reports within a designated geographic area. Additionally, the role oversees specimen processing and data entry as well as customer service within the South Louisiana and South Mississippi region. In this position, you will work in a fast paced, customer focused and challenging environment and will part of our overall mission at LabCorp of Improving Health and Improving Lives. Geography Covered: South Louisiana and South Mississippi Work Schedule: Monday – Friday 8:00am-5:00pm, additional days and hours may be required

Requirements

• High school diploma or equivalent required
• Previous experience as an operations manager managing several direct reports
• Minimum 6 years of relevant job experience
• Ability to solve problems and provide solutions under minimal supervision
• Strong leadership skills and proven ability to manage, motivate and mentor a team
• Ability to communicate professionally and effectively with internal and external customers
• Excellent verbal and written communication skills
• High level of attention to detail with strong organizational skills
• Comfortable making decisions in a changing environment
• Valid driver’s license and good driving record
• Proficient with MS Office programs

Nice To Haves

• Associate's degree or higher is preferred

Responsibilities

• Oversee daily operations, managing budgets, and setting performance objectives.
• Achieve business goals and revenue targets.
• Recruit and train team members, support the general manager as well as conduct performance appraisals.
• Provide coaching and mentoring to supervisory staff.
• Manage internal and external stakeholder relations.
• Ensure all policies and procedures are updated and implemented in each territory in compliance with state and federal regulations and company guidelines.
• Ensure company standards and procedures are followed/
• Plan, evaluate, and optimize operations to be efficient and cost-effective.
• Monitor monthly productivity and report any deviations as necessary.
• Resolve any client related matters or customer complaints appropriately.
• Ensure productivity, efficiency and inventory levels are properly maintained.
• Complete regular and timely financial analyses for all department-related positions
• Prepare and present monthly, quarterly, and annual statements, analyses, and reports on operations and finances.
• Report on any performance, compliance or staffing related issues and work with the appropriate departments toward resolution.
• Perform operational duties such as payroll and monthly schedules.
• Manage costs effectively by minimizing employee turnover and controlling overtime costs.
• Prepare specimens when needed.
• Travel to additional sites as necessary

Benefits

• Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan.
• Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only.
• Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED