Regional Operations Manager

Datacom•Midland, TX

5d•$38 - $46

About The Position

Responsible for the development, management and leadership of the technical staff within specific regions. Also responsible for managing the availability of rental assets, tools, and inventory control by performing the following duties personally or through subordinate employees.

Requirements

Associate's degree (A. A.) or equivalent from two-year College or technical school; or military training; and five years related experience and/or training; or equivalent combination of education and experience.
Computer skills in Microsoft Windows environment.
Must be Proficient in Microsoft Outlook, Word, Excel, Visio, Project, and web based databases and applications.
Thorough Knowledge required in the technologies/functions below Security Systems (Access Control, CCTV, and Gate Operators) Voice over Internet Protocol Local and Wide Area Networking Terrestrial RF Propagation Satellite communications Technology Fixed Broadband Wireless Systems licensed and unlicensed
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
Ability to write reports, business correspondence, and procedure manuals.
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Ability to calculate figures and amounts such as discounts, interest commissions, proportions, percentages, and volume.
Ability to apply concepts of basic algebra.
Ability to develop spreadsheets using references, formulas, and calculations.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Requires a valid driver's license.
Clear motor vehicle driving record.
Employee must live within 40 miles of regional operations office.

Responsibilities

Active participation, enforcement, and further development of Blackhawk Technology Group safety policies. It is each employee's responsibility to follow all policies, procedures, and rules set by the company and to abide by any Federal, State, or local laws and ordinances while at work or representing BlackHawk Technology Group.
Manages the employee career development program including but not limited to: Recruitment Safety training Skills assessment and technical training Professional development Recurring training Professional Evaluation
Resolves operational problems to ensure minimum costs and prevent operational delays.
Resolves employee grievances or submits unsettled grievances to Director for action.
Reviews all required forms such as Field Work Tickets, Time Sheets, and Compliance documentation in coordination with Operations in the interest of continuous improvement.
Complies with asset tracking policies and procedures
Complete or facilitate the completion of all repairs to company assets
Liaison between Operations and the regional technical staff.
Maintains sufficient rental assets, inventory, equipment, and tools necessary to facilitate quality service.
Provides Level 1 and 2 customer, sales and technical support.
Coordinates with Operations to satisfy staffing requirements.
Directly supervises employees within the region of operation.
Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
Responsibilities include interviewing for hire, and training employees; planning, assigning, and directing work; participate in employee appraisals.
Assist other company management with addressing complaints and resolving employee problems.
Additionally, as operations manager the employee is required to be the safety lead in the department, hold regularly scheduled safety meeting and take responsibility for the safety of the workers under his or her direct report.