Regional Operations Manager

HERITAGE TRACTOR • Rolla, MO

1d • $95 - $105

About The Position

Effectively lead the operational activities within the Parts/Service business within a defined group of locations, to maximize revenue, margin, profitability, and customer satisfaction in alignment with the organization’s financial and operational objectives.

Requirements

• 5+ years leading and managing Parts and/or Service Department operations or other high level related management experience
• Experience coaching and leading others in driving revenue in Parts and/or Service
• Strong and effective communication, computer, and technology skills
• Demonstrated ability to create positive relationships with peers
• Valid Driver’s License required

Nice To Haves

• College or associated degree preferred
• Applicable experience required

Responsibilities

• Provide a high level of coaching and leadership to Parts/Service Managers on driving revenue and efficiencies within their locations
• Lead, support, and drive the Parts/Service business in alignment with the overall Aftermarket Business Plan
• Execute Parts/Service strategies and processes to ensure internal and external customer satisfaction
• Provide a high level of leadership involving the recruitment of highly skilled and motivated aftermarket employees.
• Ensure staff levels are met and retained relative to the levels that ensure customer and company success
• Drive timely and efficient execution through Parts/Service Managers on training requirements, applicable performance metrics, and administrative tasks assigned such as safety, facility, and fleet management

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree