Regional Operations Manager

Aptive Pest Control-posted 11 months ago
$140,000 - $160,000/Yr
Full-time • Manager
Richmond, VA
1,001-5,000 employees
Administrative and Support Services
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We are seeking a hard-working, innovative, detail-oriented and creative team player to join our Aptive team! This is a full-time Regional Operations Manager position located in the Mid-Atlantic region (Baltimore, Alexandria, Richmond, Virginia Beach, Allentown, Harrisburg and Philadelphia). The individual we are looking for is also someone that enjoys working in a team environment, and excels working at an individual level.

  • Lead operational practices making sure that each location runs smoothly and meets projected revenues and profit estimates
  • Coordinate with, report, and make recommendations to senior management in order to grow market share, improve customer experience and drive growth
  • Ensure that each location delivers value and excellence to the clients
  • Cultivate and grow a strong team of committed area managers that will maintain profit margins and implement a business plan
  • Participate in defining and implementing best practices to improve system-wide consistency and synergy throughout our locations
  • Build relationships to positively impact effective field initiatives and collaboratively with corporate functional leaders on all programs being introduced to the field
  • Identify and develop future leadership within the region
  • Schedule expenditures; analyze variances in the budget; initiate corrective actions
  • Assist in the recruitment, training, and evaluation of staff performance
  • Work with the sales department to ensure the necessary workforce is trained and ready to meet the seasonal sales demand
  • Meet regularly with Area Managers to provide critical feedback and encouragement using dashboards and other tools
  • Conduct compliance and safety audits
  • Attend staff meetings, department meetings, educational workshops, industry and trade meetings, and social functions
  • Must live within the Mid-Atlantic region (Baltimore, Alexandria, Richmond, Virginia Beach, Allentown, Harrisburg and Philadelphia) in a metro that is both financially impactful and central to the offices of the region. Metro to be approved by COO and VP of Operations
  • Travel as needed throughout the region, spending dedicated time with their Area Managers, Ops Trainers, and their teams within the learning centers. Must spend at least 1 full day at each office at least every 6 weeks (physically present for a morning SP training meeting and in the field with Service Pros and/or Area Managers)
  • Work from the local office when not traveling. Minimum of 1 day per week is to be spent by the Regional Manager in the field with Service Pros and/or Area Managers
  • Conduct weekly meetings with all Operations Managers of the region
  • Keep an online calendar accurate and up to date including location and availability
  • Project a positive image of the organization to the employees, customers, industry, and community
  • Perform other related duties, as necessary
  • At least 5+ years' experience in management and/or a bachelor's degree in business, marketing, finance, or related field
  • Experience managing a budget of $40-$50 million
  • Experience managing a minimum headcount of 200
  • Experience managing multi-units
  • Strong budget development and oversight skills
  • Exceptional ability to make oral presentations and provide instruction to large groups of individuals, alone and as a team member
  • Must be dynamic in presentation style for a wide variety of audiences, including executive-level decision-makers
  • Demonstrated ability to gain comfort and confidence in a business relationship, and to further develop relationships beyond the realm of business
  • Strong analytical skills, troubleshooting ability, Root Cause Analysis training is a plus
  • Excellent decision-making skills
  • Has successfully led a team in achieving company objectives
  • Willingness to expand knowledge and effectiveness in the industry by successful completion of extended education beyond continuing education requirements
  • Ability to work with computer technology with little instruction; proficiency in using spreadsheets, word processing, graphics, and other data-intensive software
  • Ability to lead, coach, develop, performance manage, and train employees in a positive and constructive manner
  • Annual salary plus performance bonus
  • Group Health, Dental, and Vision plans
  • Pet insurance, Life insurance, and EAP benefits
  • 401K with employer match up to 4%
  • Paid holidays and paid time off
  • Upbeat and exciting company culture and much more!
  • $140k-$160k annually plus bonus and car allowance
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