Regional Operations Manager

Aptive Pest Control • Richmond, VA

342d • $140,000 - $160,000

About The Position

We are seeking a hard-working, innovative, detail-oriented and creative team player to join our Aptive team! This is a full-time Regional Operations Manager position located in the Mid-Atlantic region (Baltimore, Alexandria, Richmond, Virginia Beach, Allentown, Harrisburg and Philadelphia). The individual we are looking for is also someone that enjoys working in a team environment, and excels working at an individual level.

Requirements

• At least 5+ years' experience in management and/or a bachelor's degree in business, marketing, finance, or related field
• Experience managing a budget of $40-$50 million
• Experience managing a minimum headcount of 200
• Experience managing multi-units
• Strong budget development and oversight skills
• Exceptional ability to make oral presentations and provide instruction to large groups of individuals, alone and as a team member
• Must be dynamic in presentation style for a wide variety of audiences, including executive-level decision-makers
• Demonstrated ability to gain comfort and confidence in a business relationship, and to further develop relationships beyond the realm of business
• Strong analytical skills, troubleshooting ability, Root Cause Analysis training is a plus
• Excellent decision-making skills
• Has successfully led a team in achieving company objectives
• Willingness to expand knowledge and effectiveness in the industry by successful completion of extended education beyond continuing education requirements
• Ability to work with computer technology with little instruction; proficiency in using spreadsheets, word processing, graphics, and other data-intensive software
• Ability to lead, coach, develop, performance manage, and train employees in a positive and constructive manner

Responsibilities

• Lead operational practices making sure that each location runs smoothly and meets projected revenues and profit estimates
• Coordinate with, report, and make recommendations to senior management in order to grow market share, improve customer experience and drive growth
• Ensure that each location delivers value and excellence to the clients
• Cultivate and grow a strong team of committed area managers that will maintain profit margins and implement a business plan
• Participate in defining and implementing best practices to improve system-wide consistency and synergy throughout our locations
• Build relationships to positively impact effective field initiatives and collaboratively with corporate functional leaders on all programs being introduced to the field
• Identify and develop future leadership within the region
• Schedule expenditures; analyze variances in the budget; initiate corrective actions
• Assist in the recruitment, training, and evaluation of staff performance
• Work with the sales department to ensure the necessary workforce is trained and ready to meet the seasonal sales demand
• Meet regularly with Area Managers to provide critical feedback and encouragement using dashboards and other tools
• Conduct compliance and safety audits
• Attend staff meetings, department meetings, educational workshops, industry and trade meetings, and social functions
• Must live within the Mid-Atlantic region (Baltimore, Alexandria, Richmond, Virginia Beach, Allentown, Harrisburg and Philadelphia) in a metro that is both financially impactful and central to the offices of the region. Metro to be approved by COO and VP of Operations
• Travel as needed throughout the region, spending dedicated time with their Area Managers, Ops Trainers, and their teams within the learning centers. Must spend at least 1 full day at each office at least every 6 weeks (physically present for a morning SP training meeting and in the field with Service Pros and/or Area Managers)
• Work from the local office when not traveling. Minimum of 1 day per week is to be spent by the Regional Manager in the field with Service Pros and/or Area Managers
• Conduct weekly meetings with all Operations Managers of the region
• Keep an online calendar accurate and up to date including location and availability
• Project a positive image of the organization to the employees, customers, industry, and community
• Perform other related duties, as necessary

Benefits

• Annual salary plus performance bonus
• Group Health, Dental, and Vision plans
• Pet insurance, Life insurance, and EAP benefits
• 401K with employer match up to 4%
• Paid holidays and paid time off
• Upbeat and exciting company culture and much more!
• $140k-$160k annually plus bonus and car allowance

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Administrative and Support Services
• Education Level: Bachelor's degree
• Number of Employees: 1,001-5,000 employees