Regional Operations Manager, Health Systems (East)

Maxor National Pharmacy Services, LLC

101d • $75,000

About The Position

VytlOne (formerly Maxor National Pharmacy Services) is seeking a highly competent, reliable, operational expert to serve as the Regional Manager, Health Systems (East). This position plays a critical role in ensuring the successful operations of health system pharmacies. This includes meeting implementation milestones, optimizing operational workflows, and maintaining compliance with legal and accreditation standards. Reporting to the VP, this role serves as a key driver of operational excellence, client satisfaction, and staff development while fostering a culture of continuous improvement.

Requirements

• Minimum of an Associate degree or equivalent experience in business or pharmacy related field.
• 3-5 years spent progressively building a background in various departmental functions with at least 1 year of experience at a management/leadership level.
• Previous pharmacy system experience preferred.

Nice To Haves

• Proven ability to establish and execute goals, processes, and structures aligned with organizational strategies.
• Expertise in operational leadership, coaching, and teambuilding to foster collaborative work environments.
• Deep understanding of relevant compliance standards and accreditation requirements.
• Advanced analytical and decision-making capabilities to drive strategic outcomes.
• Effective at building and maintaining key relationships to support operational objectives.
• Demonstrated ability to prioritize multiple projects while maintaining attention to detail.
• Proficiency in change management and process improvement.
• Exceptional written, verbal, and interpersonal communication skills.

Responsibilities

• Lead operational execution for pharmacy services, ensuring high efficiency, profitability, and excellence in patient care.
• Identify, implement, and monitor standard operating procedures (SOPs) to streamline workflows.
• Mentor and develop staff through coaching and team-building initiatives.
• Address client concerns and develop actionable solutions to enhance satisfaction and maintain strong partnerships.
• Oversee staffing and scheduling to ensure pharmacies are adequately supported during all operating hours.
• Ensure compliance with all applicable laws, regulations, and accreditation standards, including URAC and ACHC requirements.
• Develop and execute training programs to enhance staff technical proficiency and customer service capabilities.
• Foster clear communication and collaboration between operations teams, corporate staff, and client representatives.
• Monitor and ensure compliance with inventory control programs, including 340B requirements.
• Prepare operational reports, ensuring accuracy and timely submission.
• Promote adherence to Maxor’s Compliance Program and Ethical Business Conduct policy.
• Promptly report any allegations of impropriety to the Compliance Department.
• Remain free from exclusion under the OIG and SAMS Medicare/Medicaid lists.
• Complete required training, as assigned, within the established timeframes.
• Must be able to cope with the mental and emotional stress of the position.
• Hire, train and discipline staff.
• Maintain regular attendance in accordance with established policies.
• Perform other job-related duties as assigned.
• Support performance evaluations, onboarding, and ongoing staff development initiatives.
• Attend industry meetings, training sessions, and continuing education programs to stay updated on trends and best practices.
• Regularly travel between pharmacy locations as needed.

Benefits

• A positive, high energy work culture
• Fantastic team members
• Growing pharmacy company with opportunity for real career advancement
• Comprehensive mental health and wellbeing resources
• Nationwide Blue Cross Blue Shield PPO with employee friendly plan design, including $850 individual annual medical deductible, $25 office visit copays, Low biweekly premiums
• Company paid basic life/AD&D, Short-term and Long-term disability insurance
• Rx, dental, vision, short-term disability, and FSA
• Employer-matched 401k Plan
• Industry Leading PTO Plan and MORE!

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree
• Number of Employees: 501-1,000 employees