Regional Operations Director

Tci Transportation • Newburgh, NY

74d • $130,000

About The Position

The Regional Operations Director is responsible for overseeing and managing a diverse team, including Regional Managers, Driver Managers, Administrative staff, Dispatchers, and Drivers, ensuring that all operations run smoothly while adhering to TCI's core values: Dedication, Positiveness, Innovation, Ethics, and Accountability. This role requires exceptional leadership and the ability to drive operational performance, financial management, and customer relationships.

Requirements

• Bachelor's degree in Business Administration, Logistics, Supply Chain Management, or a related field (preferred).
• Minimum of 10+ years of experience in operations management, logistics, or transportation, with at least 3-5 years in a leadership or managerial role.
• Experience managing cross-functional teams, including Regional Managers, Driver Managers, Dispatchers, and Drivers, in a fast-paced, high-volume environment.
• Proven track record of successfully managing P&L, operational performance, and cost control.
• Experience working with fleet management systems, TMS (e.g., McLeod), and other relevant technologies (e.g., Samsara, Idelic, Fleet Ops).

Responsibilities

• Lead a team of Regional Managers, Driver Managers, Admins, Dispatchers, and Drivers, ensuring alignment with TCI's core values: Dedication, Positiveness, Innovation, Ethics, and Accountability.
• Travel 30%-40% to visit sites and regions to meet operational goals and objectives.
• Collaborate with departments (Safety, Recruiting, Maintenance, Finance, HR, etc.) to achieve set targets.
• Use Fleet Ops systems and KPIs to monitor performance, implement operational efficiencies, and reduce costs.
• Regularly manage and analyze the Fleet Ops Dashboard to maximize revenue and minimize costs.
• Lead weekly meetings with staff to set and review meaningful objectives (Rocks) for regional improvement.
• Focus on operational cost reduction (e.g., labor, fuel management) and continuous improvement.
• Maintain a 95% effective Driver Staffing rate in all regions, including recruiting and training the best talent.
• Engage in regular meetings with customer management to ensure performance targets are met.
• Promote and ensure effective use of TCI Technology (McLeod TMS, Samsara, Idelic, etc.) for operational efficiency.
• Full P&L responsibility for regional operations, including cost control (payroll, labor, equipment, fuel, etc.).
• Train and support management teams to ensure effectiveness in safety, productivity, and customer service.
• Lead monthly financial review calls with executives.
• Ensure all Regional Managers and Driver Managers fully understand TCI processes through training.
• Uphold safety policies and maintain a safety scorecard rating of 90% or higher.
• Ensure proper maintenance and fueling compliance for all equipment.
• Regular site attendance is essential for effective teamwork and client interaction.

Benefits

• Annual salary starting at $130k plus monthly incentives.
• Company card.
• Company devices.
• Car allowance.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Truck Transportation
• Education Level: Bachelor's degree