Regional Mgr, In-Field Missionary Learning

The Church of Jesus Christ of Latter-day Saints • Provo, UT

4d

About The Position

This position is central to the missionaries' role to 'Invite others to come unto Christ by helping them receive the restored gospel through faith in Jesus Christ and His Atonement, repentance, baptism, receiving the gift of the Holy Ghost, and enduring to the end.' The Regional Manager of In-Field Missionary Learning and Development is responsible for the learning and development of infield missionaries in a geographic region of the world, working in close coordination with the Sr. Manager of In-Field Missionary Learning and Development (MLD) and the Managers of In-Field MLD; This includes leadership, oversight, and support of initiatives and objectives coming from the Missionary Department and Area Presidencies; overseeing implementing methods for overall improvement of missionary effectiveness in a region; entrusted with confidential and sensitive issues from Missionary Department leadership, and overseeing implementing direction from the Missionary Executive Council (MEC) in a region of the world. This is a people manager role.

Requirements

• Masters degree in Instructional Psychology and Technology, education, business, public management or a related field
• 8 years of experience in 2 or more of the following (OR equivalent combination of both education and experience): Instructional design, development, and evaluation of training systems. Teaching and training Multimedia, web development, and other learning technologies Administrative experience including personnel management, budgeting, and strategic planning
• 2 years of supervisory experience
• Fluency in one or more languages
• Experience in linguistics and language instruction
• Excellent technical writing skills
• Excellent communication and presentation skills
• Excellent Interpersonal skills
• To successfully perform the essential functions of the job, there may be physical requirements which need to be met such as sitting for long periods of time and using monitors/equipment

Nice To Haves

• PhD in Instructional Psychology and Technology or a related field
• Formal project management training
• Mission leadership experience
• Experience with MTC instruction
• Experience in audio/video production
• Experience in evaluation, testing, and research
• Familiarity with the current technology and software used in missionary work
• Service as a full-time missionary

Responsibilities

• Manage the work of other employees (may include mixed workforce). (50%) Responsible, in partnership with HR, to hire or fire employees and recommends advancement, promotion or any other change of status of employees within their reporting line. Execute guidelines and policies for Manager, In-Field MLD selection. Oversee and implement guidelines and policies for mentor and mentor trainer selection. Manages multiple Managers of In-Field MLD, indirectly manages their reporting groups including up to 175 employees per manager. Ensure employee pre-service and in-service training is completed according to standard and timeline. Conduct observations and analyze reports to determine effectiveness and direction. Counsel with Sr. Manager of In-Field MLD in decisions regarding disciplinary actions on elevated issues. Execute yearly training plan, as set forth by the Sr. Manager of In-Field MLD.
• Training Programs (25%) Provide oversight, direction and support to the infield learning and development experience. Ensure full and accurate implementation and connection of the approved MTC curriculum to the infield experience. Provide direct training to managers, mentors, mentor trainers, and administrative staff on a regular basis. Provides oversight to managers as they understand and implement the approved training program. Assist Sr. Manager of In-Field MLD in carrying out assignments at the direction of the Missionary Department Ensure a high-fidelity implementation of Missionary Department strategy for assigned region of the world, including the following: new missionary learning and development experience, operational processes, metrics, technical training, scheduling, quality, and support issues. Conduct regular check-ins with assigned mission leaders to model fostering strong partnership and support. Work closely with both CRD and Curriculum personnel to ensure applicability, relevance, and effectiveness of the infield experience, under the direction of the Sr. Manager of In-Field MLD Continuously review current methodologies and explore new techniques and methods for better training through literature conferences and membership in professional organizations. Communicate and coordinate regularly with Sr. Manager of In-Field MLD regarding progress of missionaries, staff, and support of mission leaders.
• Operational Support (15%) Provide 24/7 support/direction to staff located across multiple areas around the world. Apprise Sr. Manager of In-Field MLD regarding infield learning and development needs in missions. Reviews and approves operating budgets for assigned areas of the world. Ensure all operations follow Church policy and meet Missionary Department standards. Resolve escalated administrative and tactical concerns under the direction of the Sr. Manager of In-Field Training
• Support Church HQ Departments and Area Support Staff (10%) Coordinates support provided to In-Field MLD employees from key Church HQ departments, area support staff, and local MTCs in conjunction with regional office coordinator Acts as a liaison between assigned areas and Area Office Staff (ICS, HR, finance, physical facilities, legal, etc.) in conjunction with regional office coordinator
• Seminars, Tutoring and Travel (5%) Conduct training in annual and/or interim mission leader seminars as assigned. Participate in pre-service training for new mission leaders as assigned. Oversee observations and training of infield mentors via teleconference in the areas of world where mentors are located. Observe and train mentors, mentor trainers, and managers to ensure full and effective implementation of infield learning and development.
• Manage Budget (5%) Serve as the budget steward for the annual infield new missionary learning and development budget.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees