Regional Merchant Lead, New Verticals

DoorDash USA • Charlotte, GA

2d • $27 - $45 • Hybrid

About The Position

As a Regional Merchant Lead (Outside Sales Representative) , you will own the full sales cycle for bringing new non-restaurant partners onto DoorDash. This is a fast-paced, high velocity role where you will prospect, pitch, negotiate, and close deals in our emerging categories such as grocery, convenience, alcohol, and retail. Merchant selection is central to DoorDash’s growth – each high-quality partner we onboard strengthens our marketplace, accelerates customer acquisition, deepens retention, and unlocks meaningful revenue across our fastest-growing categories. You will meet with restaurant owners – walking into businesses, running pitches, and building strong local relationships – while introducing them to DoorDash’s suite of offerings, negotiating revenue share agreements, selling multi-product solutions, and helping them understand how partnering with DoorDash will grow their business. On New Verticals, change is the norm – and our best Regional Merchant Leads turn constant change into an advantage. You’ll operate with autonomy, bring structure to emerging opportunities, contribute to strategic initiatives, support rollouts, and iterate quickly as categories evolve. This is a field sales role with travel within the region. You will 50%+ of your time in-field meeting with merchants (typically 2-3 days per week) with additional flexibility to work remotely or from a DoorDash office. In addition, this role will require the ability to travel as needed for in-person collaboration through trainings, offsites, team-building events, and other business related necessity.

Requirements

• 2+ years of experience in a closing sales role, preferably in an outside sales or field-forward environment
• The ability to thrive in a strategic, complex deal cycle and closing multi-product solution sales
• Consistently exceeded KPIs and sales target through disciplined activity and strong execution
• Approach challenges from the fundamentals - clear discovery, strong communication, and merchant-first thinking
• Strong ability to adapt in fast-changing environments and enjoy taking on new challenges every few months
• Demonstrated creative and resourceful outreach tactics to open doors and engage with prospects
• The ability to navigate ambiguity and create a structure where none exists
• The ability to travel 50%+ of the time, including overnight stays

Responsibilities

• Build and deepen partnerships with high-potential merchants by showcasing the value of DoorDash’s full suite of services (Marketplace, POS Integrations, and more)
• Master our service offerings — solve merchant pain points, apply product knowledge to win deals, and share insights to improve both merchant and customer experiences
• Lead complex negotiations to structure industry-leading, mutually beneficial economic terms
• Manage a highly organized, fast-paced sales cycle with the goal of closing deals within weeks
• Bring structure to early-stage, ambiguous environments while helping shape new business lines
• Collaborate cross-functionally with Strategic Sales Managers, Partner Management, and central teams (Strategy, Drive, POS, Marketing) to maximize account value
• Travel into different markets and meet directly with merchants, spending 50%+ of your time in field

Benefits

• That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act).
• DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.
• For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
• For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees