About The Position

Support Center - Irving Major Activities · Execute company-wide merchandising strategies across assigned region, ensuring alignment with brand standards and business objectives. · Drive sales and customer satisfaction by delivering consistent, high-quality in-store merchandising and promotional execution. · Identify and act on regional merchandising opportunities that enhance revenue, margin, and customer engagement. · Partner with field leadership and cross-functional partners to adapt merchandising initiatives to local market needs. · Provide feedback and insights from the field to influence future merchandising programs, promotional strategies, and product placement. · Ensure effective implementation of new merchandising programs, tools, and technologies within the region. · Monitor competitor activity and local retail trends, sharing insights with leadership to maintain a competitive advantage. · Support store openings, remodels, and reflows within the region, ensuring all merchandising elements are executed on time and to standard. · Coach, train, and develop store teams on merchandising best practices, product knowledge, and customer engagement to improve execution and overall store performance. · Track and analyze regional sales performance, merchandising compliance, and customer insights to identify areas for improvement. Leadership, Development, and Cross-Functional Partnership s · Build strong working relationships with Store Operations, Marketing, and Merchandising partners to ensure alignment and consistent execution across the region. · Foster teamwork and collaboration among store teams, regional peers, and cross-functional partners to deliver a seamless customer experience. · Serve as a clear and proactive communication link between stores and cross-functional partners, ensuring feedback and insights from the field are shared effectively. · Encourage open, two-way communication across the region and empower store leaders to resolve issues by providing guidance and resources. · Collaborate with store leadership to keep the customer at the center of all merchandising and promotional decisions. · Demonstrate flexible leadership by balancing strategic guidance with hands-on support to drive flawless execution in stores. · Coach store leaders on merchandising execution, ensuring performance expectations are clear and development opportunities are provided. · Train store leaders in areas such as product knowledge. · Promote a collaborative, accountable, and inclusive culture within the region that attracts and retains strong team members. · Translate company and merchandising objectives into clear priorities for stores, creating alignment between regional execution and company goals. · Create urgency and ownership within the region by modeling an entrepreneurial, customer- first approach. · Reinforce a sales-focused culture, encouraging teams to take smart risks, test new ideas, and share learnings. · Partner with other regional and merchandising leaders to stay informed on market trends and competitive activity, sharing insights to strengthen strategy and execution. Other duties as assigned

Requirements

  • 5-7 years of retail merchandising or field operations experience. Multi-unit responsibility a plus but not required.
  • Strong business acumen with a proven ability to drive sales and profitability through effective merchandising.
  • Excellent communication, training, and collaboration skills, with the ability to influence across all levels of the organization.
  • Demonstrated ability to translate strategic direction into actionable plans at the store level.
  • Experience managing change and introducing new processes in a fast-paced retail environment.
  • Demonstrated ability to adapt and lead through change.
  • Strong organization, time management, and prioritization skills with the ability to work on multiple projects simultaneously.
  • Demonstrated management and leadership ability.
  • Excellent verbal and written communication skills.
  • Excellent negotiating skills.
  • Ability to travel 2-3 weeks/month or as needed including some weekends.

Nice To Haves

  • BA/BS college degree
  • Multi-unit responsibility a plus but not required.

Responsibilities

  • Execute company-wide merchandising strategies across assigned region, ensuring alignment with brand standards and business objectives.
  • Drive sales and customer satisfaction by delivering consistent, high-quality in-store merchandising and promotional execution.
  • Identify and act on regional merchandising opportunities that enhance revenue, margin, and customer engagement.
  • Partner with field leadership and cross-functional partners to adapt merchandising initiatives to local market needs.
  • Provide feedback and insights from the field to influence future merchandising programs, promotional strategies, and product placement.
  • Ensure effective implementation of new merchandising programs, tools, and technologies within the region.
  • Monitor competitor activity and local retail trends, sharing insights with leadership to maintain a competitive advantage.
  • Support store openings, remodels, and reflows within the region, ensuring all merchandising elements are executed on time and to standard.
  • Coach, train, and develop store teams on merchandising best practices, product knowledge, and customer engagement to improve execution and overall store performance.
  • Track and analyze regional sales performance, merchandising compliance, and customer insights to identify areas for improvement.
  • Build strong working relationships with Store Operations, Marketing, and Merchandising partners to ensure alignment and consistent execution across the region.
  • Foster teamwork and collaboration among store teams, regional peers, and cross-functional partners to deliver a seamless customer experience.
  • Serve as a clear and proactive communication link between stores and cross-functional partners, ensuring feedback and insights from the field are shared effectively.
  • Encourage open, two-way communication across the region and empower store leaders to resolve issues by providing guidance and resources.
  • Collaborate with store leadership to keep the customer at the center of all merchandising and promotional decisions.
  • Demonstrate flexible leadership by balancing strategic guidance with hands-on support to drive flawless execution in stores.
  • Coach store leaders on merchandising execution, ensuring performance expectations are clear and development opportunities are provided.
  • Train store leaders in areas such as product knowledge.
  • Promote a collaborative, accountable, and inclusive culture within the region that attracts and retains strong team members.
  • Translate company and merchandising objectives into clear priorities for stores, creating alignment between regional execution and company goals.
  • Create urgency and ownership within the region by modeling an entrepreneurial, customer- first approach.
  • Reinforce a sales-focused culture, encouraging teams to take smart risks, test new ideas, and share learnings.
  • Partner with other regional and merchandising leaders to stay informed on market trends and competitive activity, sharing insights to strengthen strategy and execution.

Benefits

  • health insurance (medical, dental, and vision)
  • paid time off
  • tuition assistance
  • generous employee discounts

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What This Job Offers

Job Type

Full-time

Career Level

Manager

Number of Employees

5,001-10,000 employees

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