Regional Manager

The Integral GroupAtlanta, GA
75d

About The Position

The position involves directing all property operations within an assigned portfolio to ensure that the Company and/or owners' financial and business objectives are achieved. The role includes supervising Community Managers and other subordinate Associates, providing motivation and training to all property Associates, and assisting with employee and resident conflict resolution. The individual will act as a liaison between Senior Executives and Owners and property management staff, reviewing property performance and evaluating marketing, pricing, and financial strategies. Responsibilities also include preparing and overseeing the annual budget, business plans, and re-forecasting budgets throughout the year, ensuring compliance with Owner and other business reporting, and overseeing customer service functions for residents, vendors, owners, and other partners. The position requires monitoring resident satisfaction and retention, conducting site visits for safety and cleanliness, and participating in meetings with Construction and Development Division members to discuss property needs and issues. Additionally, the role involves recruiting, hiring, training, and evaluating Community Managers and on-site teams, conducting performance and salary reviews, ensuring compliance with Company policies, and performing physical inspections for loan and other purposes.

Requirements

  • 3-5 years successful management experience, preferably in property management.
  • Multi-site experience preferred.
  • College Degree or CPM designation (or candidate eligibility) preferred.
  • Positive attitude and people-oriented.
  • Ability to work with and understand persons of all ethnic and educational backgrounds.
  • Ability to communicate clearly and effectively, both verbally and in writing.
  • Must have professional demeanor and image and be pleasant to work with.
  • Ability to assist Community Manager in all duties assigned.

Responsibilities

  • Directs all property operations within an assigned portfolio.
  • Supervises Community Managers and other subordinate Associates.
  • Assists Community and Service Managers with employee and resident conflict resolution.
  • Acts as liaison between Senior Executives and Owners and property management staff.
  • Reviews property performance and evaluates marketing, pricing, and financial strategies.
  • Prepares and oversees preparation for annual budget, business plans, and re-forecasting budgets.
  • Ensures compliance with Owner and other business reporting, plans, and budgets.
  • Oversees customer service function for residents, vendors, owners, and other partners.
  • Monitors resident satisfaction and retention.
  • Conducts site visits to ensure safety and cleanliness.
  • Reviews and approves all Portfolio bonus and commissions.
  • Participates in meetings with Construction and Development Division members.
  • Assists Community and Service Managers with Quality Assurance, payroll, accounting, IS, legal, and risk management issues.
  • Recruits, hires, trains, motivates, supervises, and evaluates Community Managers and on-site teams.
  • Prepares annual operating budgets and ensures actual performance falls within budget parameters.
  • Conducts performance and salary reviews as scheduled.
  • Ensures compliance with Company policies and procedures.
  • Performs physical inspections for loan and other purposes.
  • Coordinates and participates in due diligence and pre-acquisition as needed.
  • Performs other duties as assigned in the best interest of the company.

Benefits

  • Equal Opportunity Employer
  • Commitment to diversity
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