Regional Manager

Planet Fitness • Palm Desert, CA

340d • $85,000

About The Position

The Regional Manager is responsible for a specified geographic region of Planet Fitness locations, overseeing the overall top line revenue and bottom-line profitability of that region. This role involves managing between 10 and 40 PF locations, with 2-8 District Manager direct reports and up to 40 Club Managers reporting indirectly through the District Managers. The Regional Manager's job is to manage all aspects of the Planet Fitness business within the region, ensuring outstanding customer experience and effective communication with all operations personnel.

Requirements

• Honesty and good work ethic.
• High school diploma.
• Willingness to travel.
• At least 2-3 years of multi-unit experience overseeing a minimum of ten locations at once.
• Strong customer service skills.
• Strong communication, organizational, and leadership skills.
• Basic computer proficiency.

Responsibilities

• Maintain outstanding and consistent customer experience throughout all Planet Fitness locations in the region.
• Review and analyze daily, weekly, and monthly club and regional level key performance indicators to identify club performance trends and outliers.
• Effectively manage communication with all operations personnel within the region, including consistent communication with District and Club Managers.
• Manage all budgets for the region, including sales, payroll, and expense budgets.
• Identify any potential operational or financial deficiencies in each club in the region and develop action plans to address these deficiencies.
• Responsible for annual sales budgets and KPI targets for District and Club Managers.
• Manage vendor, landlord, and contractor relationships.
• Responsible for the hiring, coaching, development, reviews, and potential disciplinary actions of District Managers within the region.
• Approve Club Manager monthly bonuses.
• Ensure all operations, HR, and marketing processes and initiatives are fully executed at the club level.
• Manage the opening of new and acquired locations within the region.
• Responsible for all escalated member and employee issues.
• Strategic recruiting and bench building.
• Planning and backfilling for DM vacancies.
• Establishing and fostering relationships with PFHQ and other franchisees.

Benefits

• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Vision insurance
• Dollars for Scholars Program
• Employee Appreciation Program
• Free Membership for self and one family member or friend
• Team Member Support Team
• Critical Illness Insurance
• Short Term Disability Insurance
• Accident Insurance
• Voluntary Life Insurance
• Pet Insurance
• HSA
• Advancement Opportunities
• Monthly Vehicle Allowance
• Monthly Cell Phone Allowance
• Unlimited PTO

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Amusement, Gambling, and Recreation Industries
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees