Regional Manager (58356)

BH MANAGEMENT SERVICES LLCDes Moines, IA
5d$105,000 - $110,000Hybrid

About The Position

As the Regional Manager, you’ll have a big mission. Responsible for assuring the Company’s standards are achieved and excellent customer service is delivered. You also understand the value of taking a moment to express gratitude to the village that helped to make it happen. As you can likely tell, 'how' things are done matters just as much as ‘what’ was done here at BH!

Requirements

  • Minimum of 2 years of previous Property Management experience (Community Manager or above)
  • Knowledge of property management software (Yardi Voyager a plus)
  • Skilled in preparing/analyzing financial data, budgets and market surveys
  • Intermediate computer technology skills including MS Office Suite
  • Ability to travel up to 50% or as needed
  • Effective communication and leadership skills
  • Ability to thrive in a fast-paced, competitive environment
  • Ability to work with a diverse group of people and customers

Responsibilities

  • Takes a hands-on approach to determine and accomplish portfolio goals and objectives.
  • Hires, trains, supervises, develops, and mentors Property Managers in accordance with company policies, procedures, and directives; conducts performance evaluations on supervised employees; assists Property Managers with site-level employees.
  • Reviews and approves onsite employee status changes, and terminations.
  • Establishes effective and regular communication/meetings with employees, owners and AVP/RVP.
  • Reviews, monitors, assists, and makes recommendations to improve marketing activities; reviews occupancy status; establishes unit pricing based on weekly market surveys.
  • Reviews/audits property administrative, accounting, and maintenance areas to ensure compliance with established policies and procedures; approves all exceptions of same.
  • Inspects properties regularly to ensure BH standards are maintained; evaluates maintenance, grounds, and office operations in areas of efficiency.
  • Conducts periodic inspection of vacant apartments for market-ready condition.
  • Supervises and coordinates preparation of annual operating and capital budgets.
  • Monitors and makes recommendations on budget performance and reviews and approves expenditures within specified budget guidelines.
  • Negotiates and/or evaluates contracts and makes recommendations as needed.
  • Serves as primary liaison between Owner or Owner’s representatives and BH; provides asset managers and/or owner groups with necessary reporting and updates.
  • Quarterly reviews (QAR) develops PM action plans for deficient items (RM Red Flag Action Plan).
  • Escalates to AVP/RVP and/or other appropriate parties for approval when additional action is necessary.
  • Travel up to 50% or as needed is required; reasonable use of your vehicle will be required from time to time.
  • Other duties as assigned
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