Regional Manager - San Francisco

The John Stewart Company•San Francisco, CA

80d•$95,000 - $115,000

About The Position

Under the direction of the Regional Director or Vice President, the Regional Manager is responsible for supervising the daily operations of a portfolio of communities managed by JSCo. The Regional Manager interprets and implements management procedures based on the company policies and procedures, as well as all relevant governmental regulations.

Requirements

Demonstrated knowledge in the implementation and maintenance of compliance programs, including but not limited to Department of Housing and Urban Development (HUD), Low Income Housing Tax Credits (LIHTC), Tax-Exempt Bonds, California Housing Rehabilitation Program (CHRP), California Housing Finance Agency (CHFA). Assisted Housing Program (AHP) properties and Project-Based Voucher program through the Housing Authority (PBV).
Demonstrated knowledge of applicable local and federal housing laws including Fair Housing and Landlord and Tenant laws required.
Demonstrated ability to support and develop diverse environment.
Able to work in a fast-paced environment with ability to prioritize assignments to meet deadlines.
Demonstrated knowledge of Microsoft Word, Excel and Outlook are essential. Boston Post software knowledge is a plus.

Responsibilities

Hires, trains, supervises, develops, and terminates the employment of those supervised in accordance with company policies and directives
Performs timely performance evaluations on employees and assists Property Managers with site-level employees.
Approves all new hires, status changes, and terminations for on-site personnel in coordination with Human Resources and the Regional Vice President.
Compiles comprehensive reports regarding performance of employees.
Responsible for implementation of all laws, regulations and policies regarding fair housing, employment practices, safety rules and all other company policies and procedures
Prepares annual operating and capital budgets
Reviews financial statements and reports
Supervises the collection of delinquent resident accounts
Ensures accuracy of accounting/ rent roll reporting
Prepares annual rent increase proposals and other financial worksheets, as may be required by JSCo, owner or regulatory agency.
Assists in the development, implementation and maintenance of internal controls and procedures that provide operation and fiscal control, cost savings, projections, planning, forecasting and effective utilization of assets and properties
Ensures compliance with requirements outlined in regulatory agreements, contracts, company policies and procedures and that federal, state and local laws are adhered to at all times.
Reviews new move in files, recertification files and periodically reviews the Waiting List(s). Verifies rent calculation and the documents used.
Responsible for interacting directly with the sponsor and regulatory agencies such as HUD, CHFA, HCD, and TCAC.
Attends meetings requested by regulatory agencies
Responsible for placing appropriate property insurance, as approved by the owner
Develop and implement a marketing plan in accordance with existing Affirmative Fair Marketing Plan, as approved by JSCo.
Conducts regular inspections of property and vacant apartments.
Makes recommendations to improve marketing and leasing effectiveness.
Review traffic reports and keep accurate records to be used as a tool for advertising
Review Marketing/Concession Log to ensure all changes are documented in reference to concessions and resident selection criteria
Compile and prepare marketing and lease-up, fit –up, supply budgets
Coordinate start-up of operations including application process, contract and service procurement, staff hiring and training.
Maintain and review s weekly reports to Owner
Develop marketing materials and advertising
Review wait list to ensure that it is being maintained properly on Boston Post
Walk vacant units to survey rent readiness
Walk grounds to ensure that the highest standards are maintained
Discuss with site manager any current resident issues or maintenance issues
Review recent tenant income certifications for accuracy and timeliness
Review Delinquency report and take applicable action
Manage on-site staff through periodic site visits, scheduled and unscheduled. Utilize consistent verbal and written communications to provide instructions and feedback. Encourage a team environment at all levels.
Coordinate capital improvements
Review maintenance requests to ensure repairs are completed in a timely manner and filed in the maintenance file.
Supervise resident evictions and assists with investigating complaints. Work closely with legal counsel for the property on all matters pertaining to the property.
Promote harmonious relations among residents, staff vendors, and the community at-large and the on-site social services coordinator.
Assist in the development and implementation of resident activities and property management programs.
Develop and maintain relations with community services agencies and other affordable housing groups in an effort to supplement property management service and future resident base.
Effectively and professionally interacts and communicates with senior management, property managers, other employees, vendors, residents, senior staff, owners, sponsors and clients, public agencies.
Prepare comprehensive and detailed reports for senior management, clients and agencies. Meet with clients on a regular basis and provide written and verbal reports as needed.
Promote harmonious relations among residents, staff, vendors, and the community at-large.

Benefits

Medical, dental and vision care; preventative medical care paid at 100%.
Vacation leave of up to ten days per year in the first year.
Up to 72 hours of sick time per year.
Flexible Spending Accounts for Health Care and Dependent Care.
Company paid Life AD&D Long Term Disability.
Free, confidential counseling through our Employee Assistance Program.
Commuter benefit program.
Discounts for AT&T and ClassPass.
$50 annual Wellness Reimbursement.
Matching 401(K) Retirement Savings Plan of up to 2% of your compensation (for any employee who works 20 hours or more per week).