Regional Manager

QUANTUS INC•Ballenger Creek, MD

11d

About The Position

Job Description: Regional Manager (Maryland Territory) Company Overview Quantus, Inc. is a dynamic leader in Life Sciences Equipment & Facilities Testing and Lab Analysis Services. Operating in a highly regulated environment, we provide onsite and offsite solutions including: Asset & Data Management Calibration Services Certification Services Microbial Environmental Monitoring Validation Services We serve clients across the biotechnology, pharmaceutical, medical device, and diagnostics sectors. Our commitment to quality is reflected in our ISO 9001:2015 and ISO/IEC 17025:2017 accreditations. Role Overview We are seeking an energetic and strategic Regional Manager to lead regional operations within the Maryland territory. This pivotal leadership role focuses on driving business growth, optimizing service execution, and building a high-performance team culture. The Regional Manager oversees Field Service Technicians and Associate Managers, ensures key performance metrics are achieved, and continuously improves service efficiency, profitability, and customer satisfaction. This role requires a hands-on leader who thrives in the field, brings structure and clarity to daily operations, and builds an accountable, high-performing team environment. Why Join Quantus? Join us as we push the boundaries of innovation in life sciences. This role offers an exciting opportunity for a motivated leader eager to make a tangible impact through strategic vision, operational excellence, and inspiring leadership.

Requirements

Proven management experience leading teams across multiple locations
Strong background in strategic planning, business development, and sales in regulated environments
Demonstrated success in performance management and process improvement
Experience managing profit & loss statements with strong financial accountability
Skilled in project management and overseeing complex initiatives end-to-end
Excellent leadership ability to inspire teams and foster collaboration
5+ years of experience in field service operations, regional management, or a similar leadership role
Proven experience managing field-based teams in a service-oriented environment
Demonstrated success driving revenue growth, operational efficiency, and margin performance
Experience managing technician performance metrics
Strong customer-facing skills with relationship management and issue resolution
Computer proficiency (Microsoft Office, email) and ability to learn custom database applications
Strong interpersonal, communication, and organizational skills
Ability to multitask efficiently while maintaining attention to detail
Physical ability to lift up to 50 lbs and work in various positions (bending, kneeling, standing)

Nice To Haves

Prior experience in life sciences or related industries is highly desirable
Experience developing frontline leaders or supervisors preferred

Responsibilities

Develop and implement strategic plans to expand market presence and drive revenue growth
Own regional profit & loss responsibilities and ensure financial targets are met or exceeded
Lead site teams with a culture of accountability and continuous improvement
Conduct daily and weekly huddle meetings focused on technician performance, communication, and value delivered
Oversee scheduling, routing, and resource allocation to maximize efficiency and profitability
Support Associate Managers in resolving in-progress field service obstacles while servicing customers
Monitor technician performance metrics and implement corrective actions when needed
Ensure consistent execution of SOPs, safety practices, and service quality standards
Identify workflow and productivity improvement opportunities across the region
Provide technical guidance and support for diagnosing instrumentation issues
Build strong internal collaboration and external customer relationships