Regional Manager, North Pacific

STUDS • Los Angeles, CA

10h • Hybrid

About The Position

Studs is a category-defining ear piercing and earring brand, recognized as one of the “10 most innovative companies in retail for 2023” by Fast Company. Studs offers an end-to-end Earscaping® experience, connecting ear piercing with aftercare and earring shopping. The brand provides a safe, expert, fun, and welcoming retail and digital experience with a wide earring assortment at an accessible price point. The Regional Manager, Mid-Atlantic & Southeast, oversees Studs studios across Nashville, Atlanta, Charleston, Miami, Tampa, New Orleans, Northern Virginia, and Washington D.C. This is a geographically broad, high-growth region encompassing both established and emerging Studs markets. Reporting directly to the CEO, this leader is responsible for driving financial performance, operational consistency, and team development across 8+ studios. The role also involves a critical field partnership as Studs expands its national footprint. This position requires a highly autonomous operator capable of managing a dispersed portfolio, balancing market-specific nuances with a consistent Studs experience, and serving as the connective tissue between studio-level execution and HQ strategy.

Requirements

• 7+ years of multi-unit retail leadership experience, ideally in service-driven or experiential environments (e.g., beauty, hospitality, or specialty retail).
• Demonstrated success managing P&L, labor %, and revenue growth across geographically dispersed markets.
• Strong track record in leadership development, coaching, and building high-performing teams in remote or distributed environments.
• Excellent organizational and communication skills; able to influence and collaborate across functions and levels without in-person proximity to HQ.
• Based in or willing to relocate to the Mid-Atlantic or Southeast region; frequent regional travel required (air travel expected), with occasional national travel for offsites or openings.
• Weekend and evening availability for studio visits and key events.

Responsibilities

• Own revenue, labor efficiency, and KPI performance across all Mid-Atlantic and Southeast studios, driving accountability to targets at the studio and regional level.
• Ensure consistent adherence to Studs brand standards across staffing, scheduling, visual presentation, and guest experience in a geographically dispersed portfolio.
• Analyze studio-level results to identify performance gaps, develop corrective action plans, and prioritize resource allocation across markets.
• Partner cross-functionally on new studio openings, local operational initiatives, and regional rollout of HQ-led programs.
• Manage, coach, and develop Studio Managers across the region to deliver strong team performance, engagement, and retention.
• Build leadership bench strength across markets; identify and develop internal talent for future growth roles as the region expands.
• Partner with People, Retail Training, and Piercing Education teams to ensure onboarding, development, and performance management programs land effectively across a distributed team.
• Model and reinforce a culture of accountability, inclusion, and feedback consistent with Studs values and leadership expectations.
• Serve as the field voice for the Mid-Atlantic and Southeast in HQ-level planning, providing grounded operational perspective across a diverse market portfolio.
• Collaborate with Finance and Retail Ops on labor planning, headcount alignment, and P&L management across 8+ studios.
• Support new studio openings across the region, providing pre-open field leadership, talent readiness, and post-open stabilization.
• Lead regional business reviews, talent calibration, and communication cascades across a geographically distributed team.

Benefits

• Comprehensive medical, dental, and vision insurance, including $0 in-network mental health visits, commuter benefits and 401k
• HSA (Health Savings Account) or FSA (Flexible Spending Account)
• Flexible Work Environment (3 days in Studio, 2 days work from home)
• Gender affirmation support services, EAP sessions and work/life resources
• 4 weeks accrued Paid Time Off, 7 days accrued Sick Time, 11 paid holidays, and 4 Quarterly Wellness Days (where the whole team takes time off together to recharge)
• Three months of paid Parental Leave (biological, adoptive, and foster parents are all eligible) to support a healthy work/life balance
• A paid sabbatical after four years of full-time service
• Discounts on piercings and products (we’ve got discounts to cover your friends and family too!)
• Access to PerkSpot and additional benefits such as pet insurance, discounted tickets, personal finance coaching, healthy rewards and extended life insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed
• Number of Employees: 101-250 employees