Regional Manager - Northwest Region

Triumph Motorcycles America Ltd.•Atlanta, GA

15h

About The Position

This position is based in the Northwest region of the US, servicing dealers in a combined sales region including Washington, Oregon, Idaho, Montana and Northern Utah. At Triumph we’re driven to create distinctive, cool, authentic and premium motorcycles through bold design, purposeful engineering and a genuine passion for the ride. We strive to create an experience that totally involves the rider and brings out their best, because their passion is our passion. Triumph is the Premium British Lifestyle Motorcycle Brand. The Regional Manager is responsible for developing and managing long-term relationships with Triumph dealers and key stakeholders. This position is pivotal in developing and supporting dealers to help Triumph to optimize their performance through primary activity in retail and wholesale sales of motorcycles, authentic apparel and accessories, marketing and dealer development activities. Which in turn leads to increasing the lifetime value each customer brings, enhancing the profit per motorcycle, while delivering a premium retail and brand experience. Reporting to the West US Sales Manager and working as a key member of the sales team, you will be responsible for: Work with dealer partners to plan weekly travel schedule Strategic communication and documentation Monitoring and reporting dealer compliance Specific program approval with region dealers Develop current and future dealer development plans Monitor and report dealer representation with models, apparel and accessory merchandising, reporting and stock turn Communicate and train dealer staff using best practices and proven sales procedures Direct and advise on local marketing and event calendar while focusing on a premium customer experience

Requirements

Direct motorcycle/powersports market sales history along with a strong understanding of market conditions preferred
Must hold a valid driver’s license with motorcycle endorsements
Strong communication (verbal and written) as well as documentation skills
Possess strong Microsoft Office, Outlook, Excel, Word, PowerPoint skills
The successful candidate must live in, or be willing to relocate within the assigned region and ideally be near Portland OR, Seattle WA, or Boise ID
Ability to travel extensively including overnight stays required to and from dealerships (Travel can include autos/planes/motorcycles); must be available for weekend dealer visits and events
High School diploma
Five or more years direct field/retail experience (powersports/automotive preferred)

Nice To Haves

Bachelor’s Degree preferred

Responsibilities

Ability to support a daily mindset of Professional OEM Sales Management with the primary focus on three key areas Retail, Wholesale and Parts, Accessories and Clothing
Work in collaboration with region dealers and West US Sales Manager to properly forecast Motorcycle and Parts, Accessories and Clothing retail and wholesale on a weekly and monthly basis
Work in collaboration with region dealers and the West US Sales Manager to develop and maintain a profitable, passionate and premium dealer network with exciting customer experience
Work in collaboration with key stakeholders to develop and monitor appropriate business plans including providing advice on best practice, improving CSI scores, optimizing dealer marketing plans and activities to attract, win and retain customers
Work in collaboration with key stakeholders to enhance the brand proposition and principles including advising on industry best practices from other dealers and seeking support from subsidiary experts
Manage/support dealers with minimum product representation, forward orders and stock turns on motorcycles, clothing and accessories
Identify gaps in dealer staff knowledge including requisite training and knowledge of all Triumph products, features and benefits
Facilitate attendance of sales and product training both formal and online
Ensure dealers are appropriately stocked with full range of models including apparel/clothing/accessories required to achieve minimum operating standards and assist in balancing inventory through the transfer of models between dealers
Manage the stock and supply of Triumph motorcycles and products to include annual retail and wholesale forecasts for each region dealer, as well as monitoring retail and wholesale performance to meet region/dealer/market needs
Monitor individual dealer and region sales/performance to include visit reports, sales figures, market share, dealer stock levels, competitor sales and marketing activities and dealer CSI reports to track progress
Develop, mentor and manage a minimum of one passionate Triumph Champion per dealer to maximize both the dealer and Triumphs position within the market as well as the dealership ensuring a premium customer experience
Establish and maintain facility “Brand Standards” in each dealership within the region to confirm Triumph as the Premium British Motorcycle Lifestyle Brand