Regional Manager

Cambio Property Management • Springfield, MO

15d

About The Position

Cambio Communities was established in 2020 by a team of seasoned professionals in the manufactured housing industry, united by a shared vision to transform how communities are managed and how residents are valued. At Cambio Communities, our people are at the heart of everything we do. We’re dedicated to empowering our team with fulfilling careers, meaningful growth opportunities, and the chance to make a real difference in the lives of our residents through providing exceptional service and fostering thriving, connected communities. We’re a people first organization and here’s how you’d fit in at Cambio: At Cambio Communities, our Core Values define who we are and how we operate. Represented by the acronym EPIC – Empowerment, Passion, Integrity, and Collaboration – these principals guide our commitment to creating exceptional (or EPIC) experiences for our residents, our team members and our communities. Position Summary The Regional Manager is responsible for the overall operations of multiple manufactured home communities in their assigned portfolio of communities - this region will be for properties in IL, IA, and MO at this time. Regional alignments occur from time to time due to the growth of the company and property acquisition. These areas include financial performance, community management, leasing and rent collection, managing employees, maintenance and make ready of manufactured homes and community appearance, managing expenses, inventory management of community owned homes in all communities, meeting community budgets, following and enforcing company policy, and being EPIC.

Requirements

• Bachelor’s degree from a four-year college or university is preferred.
• Five + years of property management experience as a Regional, Community, or Property Manager.
• A passion for delivering a best-in-class marketing, sales, and leasing experience.
• Computer skills desired: Microsoft Office Suite and Property Management Software.
• Strong management and operational skills including customer service; public relations; performance management.
• Excellent communication skills including writing and verbal.
• Excellent computer literacy in MS Office suite of products and software applications including Yardi, Rent Manager, Back Office, and Manage America.
• Must maintain a valid driver license and clean driving record.
• A growth mindset; always testing and learning.

Responsibilities

• Directs operations at the individual communities in the region to ensure they meet the established operational and financial performance goals by inspecting properties, reviewing financial, market, and operational reports, managing community operations and developing and implementing appropriate action plans to achieve results.
• Directs project and property management activities within guidelines and directives set by Senior Management
• Provides timely reporting and on-going communication about the performance of the properties including sales initiatives, and responds to leaderships, questions, issues, and requests.
• Drives a culture of sales to meet monthly, quarterly, and annual sales targets.
• Through leading their team and following company policy, state/ local requirements, and best practices is responsible for oversite and performance of community rent collections.
• Reviews, analyzes, and interprets market data to identify emerging trends that may impact the performance of the portfolio, and works with the community managers and others to develop and implement market plans that drive occupancy and revenue growth.
• Ensures that the appearance and physical aspects of the properties meet the business established standards through routine site and safety inspections and communicates concerns and requests for capital as needed to provide for the physical upkeep of each property in the portfolio.
• Work with Senior Management, Human Resources, Corporate Administration, Inventory, and Accounting teams to promote timely, accurate and team-oriented interactions and task accomplishment and documentation.
• Oversees the appropriate and adequate staffing at each community and train, coach and engage staff with corporate policies, procedures, and values, ensuring employee and contractor/vendor behavior aligns to Cambio core values.
• Develop and manage the annual budget(s) for the properties comprising the assigned portfolio and oversees attainment of budgeted goals by analyzing and evaluating financial statements, reconciling monthly statements against approved budget, and working with the senior management and accounting to address and resolve gaps in the financial performance of the portfolio.
• Manage the amount of rent charged on lots within the community according to the Budget.
• Monitor, maximize and report the Occupancy Rates of each assigned property, occupancy rate and rental rate for Community Owned Homes.
• Monitor, MINIMIZE, and report on delinquent resident monthly payments and report on expense related to non-sewer/water utilities in the communities.
• Oversee the inventory homes in need of rehabilitation in a timely and cost-efficient manner.
• Monitor, review, and manage all expenses related to assigned communities.
• Work with Community Manager and Construction Manager to finalize bids and ensure maintenance projects at communities are handled in a cost-effective manner.
• Responsible for the oversight of compliance to fair housing requirements.
• Travel on a regular basis to assigned properties to provide oversight, feedback, and corrective measures to on-site property staff and contractor/vendors as well as monitor and maintain the properties themselves.
• Be aware, comply with, educate, and hold property staff accountable to complying with local, state, and federal regulations and laws including health and safety.
• Other duties and projects as assigned

Benefits

• We know that happy people are productive and perform. If we take good care of our team, everything else will fall in place. That’s why we offer competitive pay that is commensurate with the market and relevant experience, along with an excellent benefits package including Medical, Dental, Vision, Life, Disability, FSA and 401(K). Certain positions with sales and leasing responsibilities are provided with a commission plan or an override program.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 101-250 employees