Regional Manager (Northern Virginia/ Maryland Territory)

VetEvolve•Fairfax, VA

About The Position

VetEvolve is a people-first organization that provides industry know-how and reliable support to veterinary teams, enabling them to deliver exceptional patient care. We focus on creating a genuine, supportive, people-focused environment that prioritizes each individual to ensure they are achieving their career goals and are fulfilled personally, professionally, and financially. Our culture is driven by the core values Serve, Evolve, and Trust, and every day our mission is to make things better for veterinary professionals. Hear why our veterinarians are "Happy Here" on our videos page! Position Summary: The Regional Manager (Northern Virginia/ Maryland Territory) oversees a portfolio of 12 to 15 practices with combined annual revenue between $15 million and $20 million. This leader develops practice managers, elevates patient care and client experience, and delivers strong operational and financial results across the region. In partnership with the Director of Operations and the Vice President of Operations, the role coach’s leaders, standardizes processes, and uses data to improve quality, efficiency, and growth across VetEvolve’s company owned and affiliated hospitals.

Requirements

At least two years of multi-unit veterinary management overseeing four or more hospitals with combined annual revenue of eight million dollars or more and at least five years of leadership experience in the veterinary industry; or
At least five years of multi-unit management in a healthcare setting and at least two years of veterinary experience that builds familiarity with industry-specific operations.
Proven capacity to scale into multi-site oversight, ultimately managing seven to ten practices with combined annual revenue from $15 to $25 million, with accountability for financial, operational, and quality outcomes.
Demonstrated experience developing and executing practice-specific operating and organic growth plans in partnership with local leadership, including goal setting, resource allocation, and performance measurement.
Clear and concise communicator with a strong track record of coaching teams and delivering actionable feedback.
Advanced proficiency in profit and loss (P&L) analysis, key performance indicator (KPI) management, and developing and executing corrective action plans.
Strategic problem solver with sound judgment on when to escalate issues and how to manage risk.
Proven project planning and execution skills with disciplined follow-through to drive results.
Proficiency with veterinary practice management systems and medical record standards.
Exceptional prioritization and time management skills in a fast-paced, multi-site environment.
Demonstrated commitment to the organization’s core values: Serve, Evolve, and Trust.

Responsibilities

Lead and coach Practice Managers and Medical Directors to strengthen leadership capability, team engagement, staffing stability, and retention; set clear goals and provide regular, constructive feedback.
Own regional operating results across revenue, labor management, doctor productivity, client satisfaction, and profitability; review P&L and KPI trends and implement action plans that achieve budget.
Standardize and improve daily operations, including scheduling, inventory, workflow, service recovery, and expense control; reduce variability and resolve issues quickly.
Partner with medical leadership to support consistent care standards, compliant medical record keeping, and effective use of practice management systems.
Execute organic growth plans tailored to each practice, including service mix, pricing discipline, appointment access, and ramp plans for new doctors and services.
Collaborate on local marketing initiatives and social media presence to build brand awareness and new client growth; ensure content reflects practice culture and client experience standards.
Ensure readiness for licensing, safety, and regulatory requirements in all states of operation; close gaps promptly and maintain accurate documentation.
Maintain facility condition and safety; prioritize repairs and improvements that impact team effectiveness and client experience.
Translate company priorities into regional plans with clear owners, timelines, and reporting; partner closely with Operations leadership and cross-functional teams on projects and continuous improvement.
Model and reinforce VetEvolve values of Serve, Evolve, Trust in daily decision making, communication, and change leadership.