Regional Manager
About The Position
Are you a visionary leader with a passion for overseeing multiple properties and driving regional success? Do you excel in strategic planning and team development? Join us as a Regional Manager and lead our properties to new heights of excellence! Help us enrich the lives of our residents and our team members. We are currently seeking a qualified Regional Manager who will be responsible for overseeing 11 properties in the states of Wisconsin and Minnesota. Must be located in Minnesota or Wisconsin or willing to relocate to Minnesota or Wisconsin for this position. This is a hybrid position. The Regional Manager positions primary focus is to lead Property Managers and their teams to ensure proper customer service, relationships, budget and safety expectations are met.
Requirements
- Regular travel throughout Minnesota and Wisconsin weekly
- 5+ years of proven excellent customer service experience through various methods - in person (verbally), over the phone (written), etc
- 5+ years of mobile home property management experience (Minnesota experience preferred)
- 5+ years of experience managing a successful team
- 2+ years of experience in a multisite leadership role, such as Area Manager, Regional Manager, or District Manager
- Successful track record with increasing occupancy, specifically with home sales and managing rehab/construction of home turnover.
- Ability to legally operate a motor vehicle with a valid driver’s license
- Hybrid role with up to 25% remote work
- Ability to frequently travel (75% or more) by automobile, including travel by airplane as needed
- Ability to be very active - walking, bending, standing and lifting up to 50 pounds
- Computer proficiency, including using the internet, Google or Microsoft programs and email, etc.
- Ability to take initiative and seek out details and information
Nice To Haves
- Bilingual in Spanish preferred
Responsibilities
- Provide excellent customer service towards residents, prospective residents, guests and local municipalities to help build and maintain relationships
- Driving to critical number expectation of 100% occupancy rate at all properties
- Maintaining 95% staffing levels with “A Players” at all parks
- Maintaining profitability at all locations - work to a P&L - develop an “owner” mindset
- Maintaining Riverstone’s reputation within the mobile home property management industry
- Attend to community needs outside of normal business hours when emergencies arise 24/7
- Set high standards for themselves and their team, managing to performance expectations
- Perform prompt follow-up and follow-through
- Adhere to all state, government, and local requirements to meet and exceed the expectations of all Fair Housing guidelines
- Be invested in the mission and vision of Riverstone Communities and the specific properties you support
Benefits
- Medical, Dental, and Vision benefit plan offerings for you and eligible family members
- 401(k) retirement plan, with a company match
- 13 Paid Holidays Off, which includes getting your birthday off
- Robust Paid Time Off (PTO) and Wellness PTO
- Maternity/Paternity Leave
- Ability to choose a preferred schedule that works best for you
- Ongoing training and internal growth opportunities
- A workplace that CARES about their team members, where you aren’t just a number in the organization, but a person who is treated with respect and can openly share their ideas to make the workplace better
- effective date of benefit dependent upon tenure of employment
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
