Regional Manager

Abilities Network Inc•Cumberland, MD

5h•Remote

About The Position

Abilities Network, a multiple year winner of the Baltimore Sun’s Top Workplace award, is looking for a Regional Manager to provide oversight and leadership to the Community & Employment Partners program. As a Regional Manager you will lead a team of Community Support Professionals and Senior Community Support Professionals in the Garrett/Alleghany County region. The Regional Manager works independently to support their team to deliver meaningful services to individuals with intellectual and developmental disabilities in alignment with Abilities Network’s organizational mission and values. Additionally, this position is responsible for regulatory compliance and accurate documentation of services for the assigned region. This position is also expected to support the overall operation of Abilities Network when needed. Certain tasks may be asked that do not fall into the essential functions of this job. While the Regional Manager role is a remote based position, frequent travel within Maryland and to the Towson, MD Headquarters is required to attend meetings and trainings. At Abilities Network, we cultivate inclusive communities through relationships, innovation and high-quality services. We accomplish this by living close to our values of respect, well-being, reflection and courage and using them to guide our decision making. If you want to contribute to an organization of people passionate about using relationships to support the empowerment of others then we have a position where you can make a difference!

Requirements

Degree in Human Services related discipline preferred.
Minimum of 2 years’ work experience in the human services field or related field preferred; commensurate experience of 4-6 years work experience in the human services field or related field in lieu of degree.
General knowledge of quality assurance, human resources and project planning required.
Exhibits dedication and values of supports that are person-centered and focused on growth, independence, fundamental rights of individuals with disabilities and the concept of “nothing about me without me”.
Strong critical thinking and complex problem solving skills.
Strong organizational, decision making and leadership skills.
Comfortable with all types of technology i.e. proficient in Microsoft Office Suite.
Self-motivated, able to motivate others and function proactively.
Excellent communication and interpersonal skills, with the ability to interact effectively with employees at all levels of the organization.
Maintains, models and teaches strong professional boundaries, ability to de-personalize behavior and deescalate situations.
Maintains flexible and collaborative work ethic.

Responsibilities

Provides staff supervision to include administrative, clinical and reflective elements with frequency of supervision determined based on staff tenure and needs.
Monitors, observes, and evaluates employee performance.
Supports staff in continuously growing skills to implement innovative, high-quality services.
Supports staff in planning reflective, individualized and creative service approaches.
Reviews and approves records and documents services delivered according to expectations and timeframes.
Performs quarterly quality assurance check-ins with all individuals receiving services in their assigned region.
Ensures service delivery that promotes self-determination, dignity of risk, inclusion and independence.
Complies with company policies, procedures, and DDA regulations and trainings.
Collaborates and meets with program leaders to analyze program processes and strategically plan.
Ensures strategic and efficient scheduling and service delivery to maximize organizational resources such as staff time, travel, etc.
Performs other related duties .