Regional Manager

Abilities Network Inc•Cumberland, MD

37d•Remote

About The Position

Abilities Network, a multiple-year winner of the Baltimore Sun’s Top Workplace Award, is looking for a Regional Manager to provide oversight and leadership to the Community & Employment Partners program. As a Regional Manager, you will lead a team of Community Support Professionals and Senior Community Support Professionals in the Garrett/Allegany County region. In addition to overseeing high-quality services, this role also coordinates and manages Person-Centered Plans (PCP), attends PCP meetings, identifies meaningful goals and monitors plan progress. The Regional Manager works independently to support their team in delivering meaningful person-centered services to individuals with intellectual and developmental disabilities in alignment with Abilities Network’s mission and values. This position is responsible for regulatory compliance, accurate documentation, and supporting the overall operation of Abilities Network as needed. Certain tasks may be assigned that fall outside the essential functions of this job. While the Regional Manager role is a remote based position, frequent travel within Maryland and to the Towson, MD Headquarters is required to attend meetings and trainings. At Abilities Network, we cultivate inclusive communities through relationships, innovation and high-quality services. We accomplish this by living close to our values of respect, well-being, reflection and courage and using them to guide our decision making. If you want to contribute to an organization of people passionate about using relationships to support the empowerment of others then we have a position where you can make a difference! Abilities Network offers eligible employees a comprehensive benefits packaging including: Medical, Dental, Vision Insurance Company paid Life/AD&D Insurance and Long-Term Disability Insurance 403(b) plan with employer contribution Flexible Spending Accounts Paid Time Off, Sick Leave, Paid Holidays, Anniversary Day Off Tuition Reimbursement Employee Referral Bonus Program - earn up to $1,800 per hire!

Requirements

Degree in Human Services related discipline preferred.
Minimum of 2 years’ work experience in the human services field or related field preferred; commensurate experience of 4-6 years work experience in the human services field or related field in lieu of degree.
General knowledge of quality assurance, human resources and project planning required.
Exhibits dedication and values of supports that are person-centered and focused on growth, independence, fundamental rights of individuals with disabilities and the concept of “nothing about me without me”.
Strong critical thinking and complex problem solving skills.
Strong organizational, decision making and leadership skills.
Comfortable with all types of technology i.e. proficient in Microsoft Office Suite.
Self-motivated, able to motivate others and function proactively.
Excellent communication and interpersonal skills, with the ability to interact effectively with employees at all levels of the organization.
Maintains, models and teaches strong professional boundaries, ability to de-personalize behavior and deescalate situations.
Maintains flexible and collaborative work ethic.
The physical demands described here are representative of those that must be met by an employee to be successful in this role: Ability to sit for extended periods, use a computer and standard office equipment, communicate in English verbally in meetings and presentations, and occasionally travel and move throughout office or facility environments.

Responsibilities

Provides staff supervision to include administrative, clinical and reflective elements with frequency of supervision determined based on staff tenure and needs.
Monitors, observes, and evaluates employee performance.
Supports staff in continuously growing skills to implement innovative, high-quality services.
Supports staff in planning reflective, individualized and creative service approaches.
Facilitate Person-Centered Plan development, ensuring plans reflect strengths, needs, goals, and preferences.
Attend PCP meetings; coordinate scheduling and ensure accurate, timely documentation.
Reviews and approves records and documents services delivered according to expectations and timeframes.
Performs quarterly quality assurance check-ins with all individuals receiving services in their assigned region.
Ensures service delivery that promotes self-determination, dignity of risk, inclusion and independence.
Complies with company policies, procedures, and DDA regulations and trainings.
Collaborates and meets with program leaders to analyze program processes and strategically plan.
Ensures strategic and efficient scheduling and service delivery to maximize organizational resources such as staff time, travel, etc.
Performs other related duties.