Regional Manager, Warehouse Operations

Saputo Inc. • Troy, NC

3d

About The Position

At Saputo, we bring good to the table by making high-quality products, investing in our people, and supporting communities around the world . As a top 10 global dairy processor, we value contributions that matter and strive to foster an inclusive, growth-driven work environment. Ready to bring your best? The Regional Manager - Warehouse Operations manages multiple warehouses, optimizing safety, efficiency, stakeholder satisfaction, inventory, and finances. In this role you will drive standard work practices and foster a collaborative environment, empowering site leaders to grow and succeed while supporting the strategic Supply Chain objectives of SUSA. This position enables individuals to reach their full potential through mentorship and support, while delivering network results through data-driven management and a commitment to continuous improvement.

Requirements

• 10+ years of progressive leadership experience in warehouse and/or site operations or 5+ years and a Bachelor’s degree in Supply Chain/Operations/Business or equivalent experience
• 5+ years of experience direct site leadership or large team leadership of 20+ team members (single or multiple site leader w/ P&L ownership)
• Ability to travel up to 50% of the time
• Demonstrate a track record of developing leaders and elevating teams; strong coaching and mentorship capabilities
• Experienced with WMS/ERP (e.g., SAP/EWM) and data‑driven performance management; comfortable leading through system changes.
• Successful best practice implementation, process improvement, program management, and change management experience
• Communicate effectively across levels (frontline to executives) and influence cross‑functional outcomes.

Responsibilities

• Responsible for overseeing warehouse performance at designated locations; evaluate and act on KPIs to meet objectives in safety, quality, service (OTIF), cost, and inventory accuracy.
• Champion a proactive employee and food safety culture; ensure regulatory compliance and adoption of hazard identification, root‑cause analysis, and corrective/preventive actions in partnership with EHS and Quality.
• Develop warehouse leaders via succession planning, coaching, and performance management; build bench strength for ready‑now talent and promotions.
• Ensure standard work, SOPs, and best practices are applied consistently across all locations.
• Work on process improvement through site visits, performance analysis and coaching.
• Lead problem‑solving using root cause analysis and structured CI; standardize and scale solutions that deliver measurable impact.
• Own site and network P&L objectives (labor, MHE leasing, storage, R&M, cost of quality); deliver budget and productivity commitments through disciplined planning and variance management.
• Ensure inventory control measures are maintained for all finished and semi-finished goods within the warehouse.
• Drive harmonization of processes and systems (WMS/ERP), partnering with BPO/IT and the Key‑User network to sustain adoption.
• Partner with Transportation, Customer Service, Supply/Demand Planning, Quality, Manufacturing, Finance, and IT to meet service commitments, drive efficiencies and complete projects related to network optimization, automation implementation, system upgrades, product launches, etc.
• Identify and lead initiatives that improve safety technology, labor efficiency, space utilization, automation, and overall operational performance at specific sites and across a network of 25+ internal warehouse locations.
• Demonstrate a Customer First mindset by developing strategies to enhance our customer service and our growth, focusing on deliveries that are on-time, in-full and defect-free.
• Work directly with and challenge other cross-functional teams in the organization to identify efficiency opportunities. Assist them in determining solutions that will allow Saputo to achieve objectives in the areas of profit, growth and customer satisfaction.
• Take charge of the department's budgeting by regularly reviewing financial reports and managing the yearly budget process.
• Collaborate with the team to identify both immediate and future staffing requirements, considering projected business volume, site-specific challenges, and potential growth opportunities.
• Initiate, coordinate and oversee major projects within your sites; such as layout changes, equipment upgrades, warehouse capacity needs, utilization, capital expenses, automation installation, etc.
• Keep current on information and technology affecting functional areas to increase innovation and make appropriate recommendations to senior leadership as necessary.
• Manage employee performance and assist employees in making improvements to their performance through coaching, mentoring and administering performance reviews.
• Recommend, plan and/or implement employee training and skill development activities.
• Travel 60% of the time to support sites’ performance, initiative teams, projects, and other deliverables. Combination of office, warehouse, and cold‑chain environments; PPE compliance required at sites.

Benefits

• Development opportunities that enhance you career fulfillment.
• Meaningful compensation & benefits that help you care for your family.
• Opportunities to contribute to your community and enhance the lives of others through Saputo products.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees