Regional Manager, SLED Territory
About The Position
Why you’ll love Softchoice: We are a software-focused IT solutions and services provider that equips organizations to be agile and innovative, and for their people to be engaged, connected, and creative at work. That means moving them to the cloud, helping them build the workplace of tomorrow, and enabling them to make smarter decisions about their technology. By doing these things we help them create success for their customers and their people. We stand proudly for our people and support their success through career development and advancement. We are recognized and respected for our culture of inclusion and belonging, continuously striving to do what’s good for our people and communities. The impact you’ll have: Reporting to the Director of Territory Sales, the Regional Manager will help shape the vision, sales strategy, and direction for the SLED Territory team. They will lead a team of 8–10 sellers operating in both remote and hybrid environments, driving hardware, software, and services growth across existing and prospective customers while fostering a high‑performing, motivated sales organization. The Regional Manager will support the expansion of key vendor partnerships and oversee the effective management and optimization of team OPEX. They will collaborate closely with leaders across the broader SLED Unified team—as well as with vendor partner leadership—to maximize customer engagement and achieve key performance targets, including field margin, contract growth, rep participation, and NPS. Additionally, the Regional Manager will serve as a critical Sales Stakeholder on cross‑functional initiatives, ensuring the unique requirements of the SLED business and customer base are effectively represented and planned for.
Requirements
- 5+ years of People management experience, preferably in a technology or B2B environment
- 8+ years of proven sales experience required with a technology reseller, vendor or distributor
- Strong Public Sector or SLED experience, selling a wide range of technology and solutions
- Strong business acumen, analytical and organizational skills with demonstrated ability to capture and organize business requirements
- Strong sales acumen with a proven track record of meeting and exceeding sales targets
- Outstanding communication and presentation skills
- Solid interpersonal skills with confidence to present, negotiate, and influence
- Anticipates problems and takes preventive action
- Strong curiosity and drive to learn about your customers, industry, programs and your team
- University degree in business or a related field is preferred
Responsibilities
- Develop & execute against a strong daily/weekly/monthly management process.
- Performance manages the team to a high standard through using all tools and resources available
- Creating and implementing business strategies to expand customer footprint, revenue & profit in the sales team territory
- Driving sales activities that will generate Pipeline Opportunities
- Maintain an outstanding level of customer service through hiring, coaching and developing a world-class team
- Act as the primary escalation point for customers, both internal & external to constantly improve customer experience
- Will work with marketing & training departments to develop and execute against sales rep engagement and development programs
- Will work with upper leadership and Sales Operations to develop and maintain sales plans
- Will keep themselves updated on product and industry knowledge to be an expert for their team
- Will tightly manage a 90-day forecast and pipeline, utilizing MEDPICC and top deal framework
- Will analyze reports and KPI’s to identify business trends
Benefits
- Health and Wellbeing: Medical and Dental Care, Employee & Family Assistance Program
- Financial Benefits: RRSP/DPSP Retirement Savings Plan with Company Matching, Life and Disability Insurance
- Paid Time Off: Vacation and Sick Leave, Holidays, Parental Leave, Volunteer Days, Bereavement Leave
- Additional Perks: Employee Discount Program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
