Regional Manager - Self Storage

Absolute Storage Management
83dRemote

About The Position

Reporting to a Regional Director, the Regional Manager is the first-line representative to a defined set of properties and their managers within an assigned region. The Regional Manager's primary responsibilities are to ensure their assigned properties meet the budget and sales goals, comply with marketing and sales campaigns, and is responsible for ensuring the property is staffed, maintained, and runs smoothly within the guidelines and policies of the company. In addition to the oversight of the assigned properties, the Regional Manager is responsible for the continued training, development, team member staffing, and retention and team member morale, within their property region.

Requirements

  • At least 3+ years of supervisory experience in the storage industry.
  • Valid driver's license and reliable transportation.

Responsibilities

  • Ensures property coverage by completing a property schedule and working with the team on coverage and staffing, as needed.
  • Collaborates with the Training team to ensure all team members are trained and developed according to company standards.
  • Consistently works with the property team members to develop them and facilitate their growth within the company.
  • Collaborates with the HR team on any performance-related issues as defined in the Absolute Storage Management company policies and guidelines.
  • Provides performance reviews annually, ensuring completion of a timely submission with reviews and feedback.
  • Guide, assist and support the property team in their day-to-day questions, concerns, and any property related issues.
  • Sets high expectations for excellent customer service and holds their team accountable.
  • Lead weekly team meetings to ensure the property teams are being provided updates on company policies, procedures, and training.
  • Consistently applies and ensures that Absolute Storage Management policies and procedures are followed.
  • Ensures that the team members are working within the core values of the company.
  • Visits each assigned property within their region at least once monthly.
  • Conducts property audits and completes a property visit checklist.
  • Reviews all property level reports with the onsite team member, ensuring current revenue and budget are being met.
  • Audits the property financials, cash drawer, and petty cash.
  • Inspects properties to ensure the highest standards are maintained; evaluates maintenance, grounds, and housekeeping operations.
  • Completes the property maintenance checklist and ensures completion of the maintenance projects.
  • Ensures that cleanliness standards are met in the office, restrooms, grounds, and vacant units are cleaned on a timely basis by property team.
  • Reviews property maintenance and Cap-X projects to view status, and report results back to property owner and Absolute Storage Management operational leadership.
  • Prepares annual operating and capital budgets.
  • Monitors and makes recommendations on budget performance and prepares monthly summary report to property owners.
  • Communicates operating results by submitting accurate and timely reports and furnishing financial information as requested.
  • Regularly meets with property owners to provide updates on the status of their asset.
  • Builds solid, positive, and professional working relationships with the property owners.

Benefits

  • Semi-annual bonuses
  • Cell phone reimbursement
  • Remote work with office internet reimbursement
  • Mileage reimbursement
  • Education reimbursement
  • 401(k) with 4.5% company match
  • Health/Dental/Vision/Life Insurance
  • Paid time off and company holidays
  • Discount on storage units and retail items
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