Regional Manager - San Bernardino

Westland Real Estate Group•San Bernardino, CA

4d•Onsite

About The Position

The Regional Manager will manage and oversee between 4-11 properties. The Regional Manager will assist in the development and monitoring of company policies and procedures related to property management; responsible for recruitment, training, development, and supervision of Community Managers. This position will also include responsibility for maintaining the physical asset in excellent condition and monitoring the financial quarterly performance of assigned properties. This position also includes assisting the Asset Manager and other supervisors with special projects as needed. Travel is required, where reasonable or limited use of your vehicle is required from time to time.

Requirements

Position prefers 5-7 years experience in on-site property management; 3 as Property / Community Manager.
Must have experience with the supervision of subordinate employees, and a successful track record of accomplishments.
Ability to oversee general operations of several residential properties
Extremely computer literate, including Microsoft, Office, Excel, Google Drive, and other various operational programs; Proficient in Yardi or other similar property management software
Ability to build routine procedures, checklists, and oversee all necessary steps in accordance with Westland Real Estate’s policy
Ability to set training goals for Community Managers
Ability to communicate and daily correspond with Asset Manager
Ability to speak effectively before groups of customers or employees
Advanced knowledge in drafting financial reports, proformas, budgets, budget and cash flow estimates, financial projections, calculations of advanced residential data summary reports, draft quarterly summaries.
Individuals must possess a proven track record of successful Community Management Experience and knowledge of property maintenance, property marketing, staff management, and insurance.
Must have the ability to communicate well both verbally and in writing and possess strong supervisory, personnel management, and organizational skills.
Provide the ability to delegate and communicate property management methods along with the ability to problem-solve issues.
An individual must also identify and resolve problems in a timely manner; Gather and analyze information skillfully; Develop alternative solutions; Work well in group problem-solving situations; Communicate changes and progress; Completes projects on time and within budget; Manage difficult or emotional customer situations; Respond promptly to customer needs; Solicit customer feedback to improve service, and respond to requests for service and assistance.
Must be able to motivate, and effectively identify the best personnel and resources for applicable tasks and to direct those to peak performance
Analytical - Synthesizes complex or diverse information Collect and researches data Use intuition and experience to complement data; Design workflows and procedures.
Extensive mobility and good physical condition required. Area / Regional Manager must be able to perform the physical functions of this position, which may include, but are not limited to the ability to walk the property, including stairs, to complete physical inspections, deliver resident communications, and show apartments.
This position requires the ability to occasionally lift office products and supplies, up to approximately 20 pounds.
Must have a valid driver’s license and automobile insurance.
Will need to utilize personal transportation to inspect the apartment community and the surrounding neighborhood, make trips to the bank and visit the regional office for managers’ meetings.

Nice To Haves

Bachelor's Degree, preferred in Real Estate Property Management
Real Estate Certificate (such as ARM, RAM, CAM, CPM, CAPS, NAHP, HCCP) - preferred

Responsibilities

Establish and coordinate a communication system involving transaction and activities among Community Managers and the Corporate Office
Hire, train, supervise, develop, and terminate the employment of those supervised in accordance with Westland Real Estate Group’s policies and directives
Conduct timely performance evaluations on supervised employees
Assist Community Managers with site-level employees; Approve all new hires, status changes, and terminations for on-site personnel
Review occupancy status; recommends rent schedules
Monitor, assist and make recommendations to improve marketing activities
Perform audits on property administration, accounting, and maintenance areas to ensure compliance with established policies and procedures
Resolve resident relation issues
Inspect all properties to ensure the highest standards are maintained; Evaluate maintenance, grounds, and housekeeping operations in areas of efficiency
Conduct periodic inspections on vacant apartments for market-ready condition
Develop corrective programs for apartment communities
Supervise and coordinate the preparation of annual operating and capital budgets; Monitor and make recommendations on-budget performance and prepare monthly / quarterly summary
Review and approve expenditures within specified budgetary guidelines
Negotiate and evaluate contracts
Formulate and set up an efficient reporting system, using property management forms, reports, and manuals including updates, changes, and etc.
Conduct Management meetings, as necessary
Participate as a member of the Development Team in design, unit mix, the establishment of rent, rates, and other such operational matters
Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participate in professional organizations; Accomplish organizational goals by exploring new opportunities to add value to property’s value; participate in local and regional trade associations
Attend scheduled corporate management meetings, usually held on a quarterly basis at the corporate office
Maintain records on all aspects of management activity on a daily, weekly, and monthly basis; Submit required reports to corporate offices on a weekly and monthly basis