Regional Manager - Property Management

Fairfield Residential•Nashville, TN

13d•$115,255 - $137,423

About The Position

The Regional Manager oversees multifamily community operations within their designated region, driving financial performance, resident satisfaction, and regulatory compliance. This role ensures alignment with company goals by optimizing processes, managing community engagement, and supporting on-site teams to deliver a seamless resident experience. The position requires expertise in compliance, budgeting, and multi-site management, along with strong leadership skills to guide a diverse team. The role requires frequent travel within the region to perform all of the responsibilities described below, including weekly visits to each community, and may occasionally require travel outside the assigned region for special assignments.

Requirements

High school diploma or equivalent required; Bachelor’s degree preferred
CAM or CPM certification preferred
Real Estate License preferred
Valid driver’s license required
One or more of the following designations strongly preferred: Certified Occupancy Specialist (COS) or Certified Professional of Occupancy (CPO) designation preferred
Housing Credit Certified Professional (HCCP) designation preferred
Certified Credit Compliance Professional (C3P) designation preferred
Minimum of five years of progressive multifamily property management experience
Experience with Tax Credit Compliance, EIV, and HUD Section 8 subsidy programs required
Experience with New Build Lease Up required
Experience with Resyndication / Redevelopment
Multi-site management experience preferred
Experience in a leadership position and proven ability to develop and manage a successful team
Experience using Yardi or other related property management accounting software
Experience in writing and maintaining budgets
Prior experience preparing for a REAC inspection, as needed for HUD properties
Bilingual English/Spanish a plus
Strong understanding of financial statements (budget, financial reports, P&L statement, general ledger, etc.)
Strong understanding of federal, state and local fair housing laws and provisions
Ability to read and understand regulatory agreements
Knowledge of REAC and MOR compliance
Strong knowledge of Microsoft Outlook, Word, and Excel
Strong knowledge of Yardi or other property management accounting software
Strong math and accounting skills
Strong typing skills
Ability to read, write, understand, and communicate in English
Superior customer service skills including the ability to manage difficult customers and/or situations
Strong attention to detail, organizational and time management skills
Professional verbal and written communication skills
Strong leadership and management skills; ability to direct a team
Strong adherence to ethical standards including, but not limited to, the ability to maintain confidentiality and maintain fiduciary responsibility
Ability to set, manage and meet goals and deadlines on a consistent basis
Ability to exercise independent judgment
Detail oriented; ability to manage conflicting priorities and to adjust priorities on a daily basis
A Valid Driver's License is required
Ability to travel and work a flexible schedule to include weekends, evenings, and holidays

Nice To Haves

CAM or CPM certification preferred
Real Estate License preferred
One or more of the following designations strongly preferred: Certified Occupancy Specialist (COS) or Certified Professional of Occupancy (CPO) designation preferred
Housing Credit Certified Professional (HCCP) designation preferred
Certified Credit Compliance Professional (C3P) designation preferred
Multi-site management experience preferred
Bilingual English/Spanish a plus

Responsibilities

Lead and Inspire: Mentor and develop community managers, setting high standards for team collaboration, goal setting, and achieving consistent results.
Maximize Performance: Partner with on-site teams to manage budgets, optimize expenses, and ensure properties perform at their peak.
Enhance Resident Experience: Drive resident retention and satisfaction through thoughtful engagement strategies and timely issue resolution.
Ensure Compliance: Work closely with the compliance team to maintain and exceed regulatory standards, including HUD Section 8 and tax credit requirements.
Drive Strategy: Analyze market trends, support marketing initiatives, and make strategic decisions to enhance community value and competitive positioning.