Regional Manager of Theater Food and Beverage

Live Nation WorldwideIndianapolis, IN
55d

About The Position

Under direction of the Regional F&B Director, this individual will be responsible for effectively managing and directing all VIP areas, including VIP club, in-seat service, catering, and suites.

Requirements

  • The ideal candidate will have a Bachelor's degree with a minimum of 2-3 years management experience in the contract foodservice industry, preferably in premium services, catering and concessions environment for a sports and entertainment venue.
  • Must have excellent written and verbal communication skills and the ability to multi-task and prioritize in a deadline-oriented environment.
  • Strong commitment to delivering a high level of customer and client service with demonstrated initiative, leadership, and management skills.
  • Customer service oriented with the ability to interact with all levels of management
  • Must be flexible to work extend hours due to business requirements including late nights, weekends and holidays.
  • Must be able to work in a team environment.
  • Knowledge of accounting policy and procedures and POS Systems is required.
  • Proficiency in Microsoft Word, Excel, and PowerPoint.
  • Position will require travel.

Responsibilities

  • Oversee day-to-day Food & Beverage operations across all venues within the assigned region, ensuring consistency, quality, and operational excellence.
  • Build and maintain strong working relationships with Live Nation General Managers, third-party concessionaire leadership, Premium Service teams, Special Events teams, and Venue Operations.
  • Travel regularly to regional venues to conduct quality audits, support leadership teams, and participate in operational and strategic meetings.
  • Play a key leadership role in new venue openings, supporting pre-opening planning, execution, and operational readiness as part of the Food & Beverage leadership team.
  • Develop, coordinate, and execute menus and wine lists; manage guest relations and ensure adherence to company quality assurance and service standards.
  • Partner with the Head of Ballrooms and Theaters, Regional F&B Director, and corporate teams to develop and implement comprehensive Food & Beverage programs.
  • Manage labor and operating supply costs, ensuring performance within approved budgets while maintaining high service standards.
  • Ensure all venue equipment is properly maintained, fully operational, and cleaned according to established standards.
  • Implement and oversee training programs to maintain consistent, high-level service standards across Ballrooms and Theaters.
  • Determine appropriate staffing levels for in-seat service and VIP Clubs, monitoring labor costs, forecasts, and departmental budgets.
  • Optimize staffing plans for all events to maximize profitability while delivering exceptional guest experiences.
  • Participate in the development and execution of employee engagement initiatives and incentive programs.
  • Ensure inventory levels are accurately maintained and aligned with event requirements.
  • Perform additional duties and responsibilities as assigned to support overall business objectives.

Benefits

  • HEALTH: Medical, Dental and Vision benefits for you and your family, including Flexible Spending Accounts (FSA) and Health Savings Accounts (HSAs)
  • YOURSELF: Paid time off policy including holidays, sick time and day off for your birthday, free concert tickets
  • WEALTH: 401(k) program with company match, Stock Program Reimbursement
  • FAMILY: New parent programs & support including caregiver leave and baby bonus, infertility support
  • CAREER: Tuition reimbursement, student loan repayment internal growth and development programs & trainings
  • OTHERS: Volunteer time off, crowdfunding network

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What This Job Offers

Job Type

Full-time

Career Level

Manager

Number of Employees

5,001-10,000 employees

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