Regional Manager of Operations

American Family Care • FL

108d

About The Position

American Family Care (AFC) is looking for a dynamic Regional Manager of Operations to lead a network of urgent care centers. If you're a hands-on operator with a passion for people, performance, and patient experience, this is your opportunity to lead high-impact work in a fast-growing healthcare organization. As a Regional Manager, you’ll directly support and develop Center Administrators and ensure every center is running smoothly, delivering excellent care, and meeting our high standards for operational and clinical quality. You’ll also have the opportunity to champion innovation, support provider partnerships, and shape scalable improvements that drive growth.

Requirements

• 5+ years of multi-site leadership experience in healthcare (urgent care strongly preferred)
• Track record of building and supporting high-performing teams
• Strong financial acumen and experience managing a healthcare P&L
• Experience with scheduling, payroll, and staff planning systems
• Exceptional communication and people leadership skills
• Bachelor’s degree preferred (or equivalent leadership experience)
• Proficiency with Microsoft Office, Smartsheet, and similar tools

Responsibilities

• Own operations for 8–10 urgent care centers in a defined region
• Coach and develop leaders, including direct management of Center Administrators
• Drive performance across KPIs, financial metrics, and patient experience goals
• Support your teams with recruiting, hiring, scheduling, and conflict resolution
• Partner with providers to improve clinical and patient workflows
• Maintain standards for safety, compliance, and cleanliness
• Engage field teams to drive morale, retention, and consistency across all locations

Benefits

• Comprehensive Medical, Dental, and Vision Insurance
• 401(k) with Company Match
• Paid Time Off (PTO) and Holidays
• Company-paid Life Insurance & Disability Coverage
• Mileage Reimbursement
• Leadership Development Opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Bachelor's degree