Regional Manager - LA Region - Santa Monica Sites

John Stewart Company • Los Angeles, CA

220d

About The Position

Under the direction of the Regional Director or Vice President, the Regional Manager is responsible for supervising the daily operations of a portfolio of communities managed by JSCo. The Regional Manager interprets and implements management procedures based on the company policies and procedures, as well as all relevant governmental regulations.

Requirements

• Demonstrated knowledge in the implementation and maintenance of compliance programs, including but not limited to Department of Housing and Urban Development (HUD), Low Income Housing Tax Credits (LIHTC), Tax-Exempt Bonds, California Housing Rehabilitation Program (CHRP), California Housing Finance Agency (CHFA), Assisted Housing Program (AHP) properties and Project-Based Voucher program through the Housing Authority (PBV).
• Demonstrated knowledge of applicable local and federal housing laws including Fair Housing and Landlord and Tenant laws required.
• Demonstrated ability to support and develop diverse environment.
• Able to work in a fast-paced environment with ability to prioritize assignments to meet deadlines.
• Demonstrated knowledge of Microsoft Word, Excel and Outlook are essential.
• Boston Post software knowledge is a plus.

Responsibilities

• Hires, trains, supervises, develops, and terminates the employment of those supervised in accordance with company policies and directives.
• Performs timely performance evaluations on employees and assists Property Managers with site-level employees.
• Approves all new hires, status changes, and terminations for on-site personnel in coordination with Human Resources and the Regional Vice President.
• Compiles comprehensive reports regarding performance of employees.
• Responsible for implementation of all laws, regulations and policies regarding fair housing, employment practices, safety rules and all other company policies and procedures.
• Prepares annual operating and capital budgets.
• Reviews financial statements and reports.
• Supervises the collection of delinquent resident accounts.
• Ensures accuracy of accounting/rent roll reporting.
• Prepares annual rent increase proposals and other financial worksheets, as may be required by JSCo, owner or regulatory agency.
• Ensures compliance with requirements outlined in regulatory agreements, contracts, company policies and procedures and that federal, state and local laws are adhered to at all times.
• Reviews new move in files, recertification files and periodically reviews the Waiting List(s).
• Verifies rent calculation and the documents used.
• Responsible for interacting directly with the sponsor and regulatory agencies such as HUD, CHFA, HCD, and TCAC.
• Attends meetings requested by regulatory agencies.
• Responsible for placing appropriate property insurance, as approved by the owner.
• Develop and implement a marketing plan in accordance with existing Affirmative Fair Marketing Plan, as approved by JSCo.
• Conducts regular inspections of property and vacant apartments.
• Makes recommendations to improve marketing and leasing effectiveness.
• Review traffic reports and keep accurate records to be used as a tool for advertising.
• Review Marketing/Concession Log to ensure all changes are documented in reference to concessions and resident selection criteria.
• Compile and prepare marketing and lease-up, fit-up, supply budgets.
• Coordinate start-up of operations including application process, contract and service procurement, staff hiring and training.
• Maintain and review weekly reports to Owner.
• Develop marketing materials and advertising.
• Review wait list to ensure that it is being maintained properly on Boston Post.
• Walk vacant units to survey rent readiness.
• Walk grounds to ensure that the highest standards are maintained.
• Discuss with site manager any current resident issues or maintenance issues.
• Review recent tenant income certifications for accuracy and timeliness.
• Review Delinquency report and take applicable action.
• Manage on-site staff through periodic site visits, scheduled and unscheduled.
• Utilize consistent verbal and written communications to provide instructions and feedback.
• Encourage a team environment at all levels.
• Coordinate capital improvements.
• Review maintenance requests to ensure repairs are completed in a timely manner and filed in the maintenance file.
• Supervise resident evictions and assists with investigating complaints.
• Work closely with legal counsel for the property on all matters pertaining to the property.
• Promote harmonious relations among residents, staff vendors, and the community at-large and the on-site social services coordinator.
• Assist in the development and implementation of resident activities and property management programs.
• Develop and maintain relations with community services agencies and other affordable housing groups in an effort to supplement property management service and future resident base.
• Effectively and professionally interacts and communicates with senior management, property managers, other employees, vendors, residents, senior staff, owners, sponsors and clients, public agencies.
• Prepare comprehensive and detailed reports for senior management, clients and agencies.
• Meet with clients on a regular basis and provide written and verbal reports as needed.

Benefits

• Medical, dental and vision care; preventative medical care paid at 100%.
• Vacation leave of up to ten days per year in the first year.
• Up to 72 hours of sick time per year.
• Flexible Spending Accounts for Health Care and Dependent Care.
• Company paid Life AD&D Long Term Disability.
• Free, confidential counseling through our Employee Assistance Program.
• Commuter benefit program.
• Discounts for AT&T and ClassPass.
• $50 annual Wellness Reimbursement.
• Matching 401(K) Retirement Savings Plan of up to 2% of your compensation (for any employee who works 20 hours or more per week).

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Construction of Buildings