Regional Manager-Construction Operations

TDS Telecom•Helena, MT

About The Position

At TDS Telecom, connecting people is at the heart of everything we do. We are forward thinkers who leverage cutting-edge fiber internet technology to strengthen communities. We are dedicated to excellence, which drives us to succeed together, creating a better world through meaningful connections. Ready to make an impact? The Regional Manager-Construction Operations manages OSP Construction Managers responsible for all day-to-day productivity and readiness of construction teams in their region. This position has ultimate responsibility for all Service Address and Production Footage delivery for each of the construction teams. This includes team readiness, equipment readiness, and project workload and completion. Provides leadership and drives safety, consistency, productivity, and quality necessary to meet or exceed all construction targets in their region. The Regional Manager-Construction Operations refines processes and procedures and communicates these operational measures and other information to Managers. Handles all escalations from local municipalities or adjacent TDS teams and communicates directly with business partners as appropriate. Assists the business unit Director with budget development and adherence and is responsible for an annual budget that includes headcount, equipment, vehicles, and project materials.

Requirements

Bachelor's degree (or higher) -OR- 4+ years of professional work experience.
5+ years in the telecom industry.
5+ years in a supervisory role or equivalent leadership experience.

Nice To Haves

Strong technical background a plus. Should include an understanding of all aspects of OSP Construction: Fiber optic outside plant construction methods and best practices, trouble shooting, and common equipment installation and maintenance practices.
Lightwave transmission system experience preferred.
Solid understanding of all types of OSP Fiber Optic network builds designs, such as centralized split and distributed split (including optical tap).
Solid understanding of OSHA safety requirements and guidelines as it relates to OSP Construction projects.
Excellent problem solving skills and interpersonal skills.
Strong interest in fostering relationships and team building (i.e. teaching, coaching).
Ability to multi-task and maintain a sense of urgency related to each separate issue.
Ability to handle stressful network outages, and/or customer impacting situations in a calm manner.

Responsibilities

Resource Management & Development: Hires, motivates, and provides leadership and guidance to a team of OSP Construction Managers. Responsible for overall team performance in meeting or exceeding production targets and quality control for service address delivery and footage production (varies by production type). Ensures that appropriate developmental and technical training programs are implemented and attended by all team members in respective region. Recognizes associates for achievements. Handles escalated associate issues in conjunction with Human Resources policies. Responsible for maintaining accurate inventory levels to meet on time completion of all construction projects.
Technical Support: Provides technical direction and leadership for assigned markets and assists peers within adjacent teams as required. Monitors team and regional level production, safety, training, purchasing for assigned markets. Provides input into development of construction and safety processes and ensures compliance with overall policies and procedures. Assists in development of short- and long-range planning.
Cost Assurance: Monitors all capital labor, material, and expense charges within respective region. Assists in the development of financial and budgetary objectives. Reviews and provides the assurance of results.
Check in and visits: Expected to routinely check in and visit with all leaders and teams within identified region.