Regional Maintenance Supervisor

Hawthorne Residential Partners•Chattanooga, TN

About The Position

At Hawthorne Residential Partners, we’re looking for dependable, motivated, and hands-on Regional Maintenance Supervisor (internally known as a Regional Resident Services Supervisor) who take pride in creating clean, well-maintained, and high-performing communities. We offer more than just a job, we offer a path to grow your skills, expand your experience across multiple communities, and build a long-term career. You’ll work alongside a team who will support you, challenge you, and trust you to step in where you’re needed most. Join a company where your work matters and your impact is felt across the portfolio. As a Regional Resident Services Supervisor team member, you will provide hands-on maintenance and operational support across multiple communities. This includes completing work orders, assisting with apartment turns, supporting special projects, and filling in for onsite team members during vacancies or absences. This role is ideal for experienced maintenance professionals who are adaptable, solution-oriented, and thrive in a fast-paced, travel-based environment.

Requirements

High School or GED equivalent
Strong knowledge of apartment maintenance including HVAC, plumbing, electrical, and general repairs
Experience completing work orders, make-readies, and preventative maintenance
Valid Driver's License

Nice To Haves

Experience supporting multiple communities or working in a regional or floating role preferred
EPA certification preferred
CPO certification preferred

Responsibilities

Complete work orders, assist with apartment turns, and support daily maintenance operations across assigned communities.
Provide coverage at properties experiencing staffing gaps, increased workload, or team member absences.
Ensure all work is completed to Hawthorne quality standards and within expected timelines.
Provide hands-on troubleshooting and technical support to onsite maintenance teams.
Assist with property inspections, identifying safety concerns, code compliance issues, and maintenance needs.
Support preventative maintenance efforts to protect the physical asset and maintain community standards.
Assist with special projects, capital improvements, and community initiatives as assigned by the Regional Service Director.
Support budgeting efforts by identifying maintenance needs and contributing to planning discussions.
Communicate regularly with Regional Managers and Regional Service Directors regarding property conditions, progress, and support needs.
Participate in on-call rotation as needed across the portfolio.
Travel regularly between communities to provide support.
Maintain a professional appearance and represent Hawthorne standards at all locations.
Follow all safety guidelines in accordance with OSHA and company policies.

Benefits

Start with 22 days of vacation, sick, and personal time
Enjoy 16 hours of paid volunteer time annually.
10 paid holidays + 1 floating holiday of your choice
8 hours off to celebrate your birthday
Company 401(k) match to support your financial goals.
Financial Wellness Reimbursement: Resources to support your long-term financial health.
Referral Bonuses: Earn rewards for bringing great talent to the team.
Exclusive Discounts: Access to savings at over 1 million retailers and Hawthorne guest suite discounts.
Comprehensive Onboarding: Feel supported and prepared from day one.
Ongoing Learning: Tailored training programs to help you grow your skills and career.
Education Reimbursement: We invest in your continued learning.
Comprehensive plans designed for peace of mind.
Dental Insurance & Life Insurance: 100% company-paid coverage.
Paid Family Leave: Maternity, paternity, and adoption leave so you can focus on what matters most.
24/7/365 Telehealth Access: Connect with doctors anytime, anywhere.
Wellness Incentives: Earn rewards for taking care of your health.
Long-Term Disability Plan: Added protection for life’s unexpected moments.
Leave Bank: Additional paid time off during medical emergencies or natural disasters.
Fitness Reimbursement: Cash toward your gym or fitness membership.
Free premium health and wellness subscriptions (a $450 value).
One year of free diapers for growing families.