Regional Maintenance Manager, Prime Air

Amazon•Hazel Park, MI

About The Position

Here at Amazon, we embrace our differences. We are committed to furthering our culture of diversity and inclusion of our teams within the organization. How do you get items to customers quickly, cost-effectively, and—most importantly—safely, in less than an hour? And how do you do it in a way that can scale? Our teams of hundreds of scientists, engineers, aerospace professionals, and futurists have been working hard to do just that! We are delivering to customers, and are excited for what’s to come. Check out more information about Prime Air on the About Amazon blog (https://www.aboutamazon.com/news/transportation/amazon-prime-air-delivery-drone-reveal-photos) If you are seeking an iterative environment where you can drive innovation, apply state-of-the-art technologies to solve real world delivery challenges, and provide benefits to customers, Prime Air is the place for you. Come work on the Amazon Prime Air Team! Position Overview: The Regional Maintenance Manager reports to the Director of Maintenance and is responsible for leading and coordinating all drone maintenance operations and activities within a designated region. This is a leadership role that operates in an environment where the problem, opportunity and strategy may not be defined. They use expertise and judgement to coordinate between the appropriate stakeholders, optimizing maintenance processes, ensuring adherence of regulatory, safety, and operational standards, while managing operations across multiple sites. Department Of Transportation Requirements: Position will be contingent upon successful completion of a DOT drug and alcohol screening. This position is subject to DOT random drug and alcohol testing. Federal law requires Amazon to determine an applicant's history of DOT drug and/or alcohol violation(s) or refusal(s) to test before hiring him/her into a safety-sensitive position, if applicable

Requirements

5+ years of aircraft maintenance, aviation operations, quality, supply chain or logistics management, program management, or related professional or military experience
Experience developing and managing a high-performing team
Experience analyzing data to make business decisions
Experience working effectively across cross-functional teams and partnering well with people at all levels within an organization
Knowledge of FAA regulations 14 CFR Part 135/121, Safety Management Systems (SMS), and Workplace Health and Safety (WHS)
Bachelor’s degree or above in Aeronautics, Operations, Business, Project Management, or Engineering – or equivalent Amazon work experience
FAA Airframe & Powerplant License or UAS maintenance technician background

Nice To Haves

Experience in the drone/aviation industry or a strong interest in emerging technologies preferred

Responsibilities

Leads, mentors, and supports drone repair technicians across multiple locations within the designated regions, fostering a culture of safety, compliance, and quality
Manage all aspects of the regional drone maintenance, including planning and execution, inspections, service bulletin incorporation, and component replacements in accordance with Prime Air and regulatory requirements
Responsible for scheduled and unscheduled maintenance at assigned commercial operation locations, ensuring all drones conform to design configuration and are in safe operating condition
Ensure accurate records of all maintenance activities, fleet status, and parts inventory
Manage maintenance facility operations including drones, support equipment, tools, and safety protocols
Work cross-functionally with technical and support teams to drive operational efficiency and innovation
Analyze operational data to identify system trends and recommend process improvements
Own regional fleet performance metrics and key performance indicators
Ensure adherence to FAA regulations and Prime Air directives and processes
Responsible for hiring, training, mentoring, and performance monitoring of drone repair technicians
This candidate is expected to work closely with engineering, flight operations, and other Prime Air teams to deliver on assigned responsibilities
Ability to travel extensively to support the operation