Regional Lead Dispatcher

Waste Pro USA • Baton Rouge, LA

2d • Onsite

About The Position

The Dispatcher is responsible for coordinating daily operations in a high-volume, fast-paced environment. This role requires strong dispatch experience, the ability to adapt quickly to changing operational needs, and proven leadership skills to train, mentor, and support team members.

Requirements

• Minimum of 2 years of dispatch experience required
• Proven ability to lead, train, and mentor teams
• Strong problem-solving and decision-making skills
• Excellent communication and conflict resolution abilities
• Ability to thrive in a high-pressure, fast-paced environment
• Willingness to travel and adjust schedules as operational needs require

Nice To Haves

• Waste industry experience preferred, but not required

Responsibilities

• Coordinate and manage daily dispatch operations to ensure timely and efficient service delivery
• Monitor team performance and provide real-time guidance to maintain productivity and service standards
• Quickly identify and resolve operational issues, route changes, staffing challenges, and service disruptions
• Train, mentor, and support dispatch staff to promote continuous improvement and professional development
• Handle conflict resolution between drivers, dispatch staff, and operations as needed
• Communicate effectively with field personnel and management regarding operational updates and challenges
• Maintain composure and effectiveness in a high-volume, fast-paced work environment
• Demonstrate flexibility by adjusting plans and traveling as needed to support operational requirements

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees