Regional Laboratory Support Specialist

Kaiser Permanente • Richmond, CA

296d

About The Position

Under general supervision of the Department Manager or designee, and direct supervision of the section supervisor, utilizing high volume, advance, and integrated pre and post-analytic automation systems, computer applications and also manual procedures as required, receives, sorts, aliquots, labels and delivers specimens; archives and retrieves specimens, prepares, packages and labels specimens for shipping; answers telephones; resolves problems involving specimens; operates, maintains and trouble shoots equipment; and performs other related duties.

Requirements

• Must be able to perform all Laboratory Assistant I duties.
• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to write simple correspondence.
• Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
• Must be willing to work in a Labor Management Partnership environment.
• High School Diploma/GED.

Responsibilities

• Utilizing high volume, advance, and integrated pre and post-analytic automation systems, computer applications and also manual procedures as required, receives, sorts, aliquots, labels, recaps, prioritizes and delivers specimens to correct technical department.
• Reviews transmittal documentation for accuracy.
• Operates automated specimen processing equipment and associated software.
• Maintains automation (preventative maintenance, cleaning, etc.) and does basic troubleshooting.
• Performs appropriate functions on various information technology systems and computer applications, e.g., RILIS (Region-wide Integrated Laboratory Information System) and middle-wares, for electronic processing of specimens, including the use of barcode readers and printers.
• Prepares specimen transport containers for delivery to facility laboratories.
• Packages, labels, and records specimens for forwarding to other laboratories.
• Answers telephones and relays accurate information to the caller.
• Provides customer service when required.
• Researches, resolves and follows through on specimen or patient data problems per SOP, using RILIS or other information technology systems or resources available.
• Archives, retrieves, tracks, and destroys specimens per SOP using automated laboratory systems.
• Keeps work area neat, clean and well stocked.
• Initiates computer generation of selected reports per SOP, and routes to the facilities as appropriate.
• Maintains and trouble shoots printers.
• Must be able to perform all Laboratory Assistant I duties.
• Trains and orients new employees as necessary.
• Performs other related tasks as required.

What This Job Offers

• Industry: Ambulatory Health Care Services
• Education Level: High school or GED