Regional General Manager

Electric Motor Repair•Rosedale, MD

About The Position

EMR is seeking an experienced Regional General Manager to lead our Delaware Valley, Eastern Shore, DC, Southern Maryland and VA service regions. This role is responsible for maintaining and improving culture, processes and people; driving results through strong leadership of three Operations Managers, ensuring consistent performance, employee and customer satisfaction, accountability and sustainable growth across the region. This role will also be responsible to oversee the entire company’s Fleet and Safety Manager(s), ensuring the Fleet asset needs and Safety programs are being handled effectively and efficiently. The Regional General Manager’s growth focus is primarily on market saturation and operational scaling – strengthening density, improving productivity and building disciplined consistent leadership practices while supporting thoughtful expansion when appropriate. This role is primarily leadership focused setting standards, developing leaders and ensuring that the culture, processes and expectations are executed through the local leaders. EMR is a drug-free workplace, clean driving record required.

Requirements

8+ years leading multi-site teams - field service, trades or similar operations a plus
Proven track record improving performance through managers, not just personally
Experience implementing KPIs, operational processes and accountability systems
Strong communication, coaching and change-management skills
Strong P&L awareness or direct P&L management
Clear criminal background
Pre-Employment drug screening

Responsibilities

Provide leadership, coaching and accountability for three Operations Managers
Oversee Fleet and Safety Manager(s), ensuring consistent, efficient and effective company-wide standards
Coach and guide Operations Managers to drive market penetration, culture consistency and technician productivity
Establish KPI discipline, best practices, cadences and a continuous improvement culture
Develop future leaders and ensure succession readiness across the region and operational departments (Fleet and Safety)
Partner with executive leadership on growth strategy and execution

Benefits

Includes competitive base salary and discretionary bonuses (based on net income results), benefits - paid vacation, 401K (discretionary company match).
Luminare Insurance (Cigna network)—4 P.P.O. plans offered.
PPO H.S.A Catastrophic plan (higher deductible, lower premium)
PPO H.S.A plan (high deductible, low premium)
Mid. PPO plan (lower deductible, mid range premium)
High PPO plan (higher premium, co-pay only/no deductible)
4 coverage levels for insurance: Employee, Employee + Spouse, Employee + Children, and Family coverage.
Prescription plan included in the medical insurance.
Two Dental Plans.
Two Vision Plans.
Identity theft protection & legal advice through ID Shield.
Short Term & Long Term Disability Insurance –EMR pays 100%.
Term Life Insurance –$15k Company paid, with the option to buy additional coverage.
All Insurance coverage begins the first of the month after hire date.
401K—immediate auto enroll at 5% in addition to discretionary company match.
100% Tuition Reimbursement- eligibility begins after 1 year of employment & classes must be at least 50% job related material.
Opportunity for additional income: Profit sharing bonus.
Ongoing training provided.
Company Vehicle, fuel card, EZ-Pass, laptop and cell phone provided for business use.
22 days PTO accrual per year – 1st year is prorated.
3 days paid Jury Duty.
3 days Funeral leave.
8 holidays & 2 floating holidays per year.
Paid Wellness day (paid day off to attend annual wellness physical)