Regional General Manager

United Site Services•Phoenix, AZ

51d

About The Position

United Site Services is the industry leader in comprehensive site services, committed to creating partnerships that help enable our customers' project and event success. Our deep industry expertise, excellence in process management, and dedication to corporate responsibility are pillars of our value proposition; each supported by tangible, best-practice programs. Our success is fueled by the dedication and collaboration of our diverse team, which includes field technicians, customer care representatives, sales professionals, and functional experts. Each member of our team plays a vital role in ensuring a seamless and reliable experience for our customers. By joining United Site Services, you will be part of an organization that values continuous improvement, teamwork, and excellence in every aspect of our business. Primary Purpose The General Manager is a dynamic leadership role responsible for overseeing, optimizing, and growing USS business in the assigned geography. This role will have full Profit and Loss (P&L) accountability and will spearhead both sales and operational requirements to achieve growth and profitability goals. This collaborative position works with Regional Vice Presidents, Operations Managers/Supervisors, and sales leaders to achieve overall growth targets, with full P & L accountability. The ideal candidate will be a forward thinker who can navigate various challenges and changes within the organization.

Requirements

4 Year / Bachelors Degreeor equivalent combination of education and experience.
7 of years related experience
Customer Service
Teamwork
Time Management
Organization
Effective Communication
Sales Excellence
Operational Excellence
Decision Making and Problem Solving
Have experience with multi-stop routing systems & dispatch procedures
Computer knowledge (Navision, Microsoft Office & routing/logistics software)
Excellent written and verbal communication skills
Knowledge of financial statements
Experience managing a budget
Knowledge of all company assets in inventory
Knowledge of proper cleaning, repair, service, and maintenance of those assets
Valid Driver License

Responsibilities

Lead an exceptional team of high-performing operations and sales professionals, strategically guiding them to surpass targets and excel within the designated geography.
Create a strategic plan focused on maximizing growth and productivity in line with the overall growth strategy of USS.
Seek out opportunities for expansion and growth by developing new business relationships.
Adhere to USS standards for excellence, quality, and customer satisfaction.
Provide leadership, training, and development to the team.
Supervise daily activities, allocate performance objectives, and verify their achievement
Manage and coordinate sales and operational activity for assigned locations.
Recommend measures to improve operational practices and the quality of customer care.
Work with various departments to resolve customer service issues.
Analyze and report on sales and operational activities to meet objectives and profitability goals.
Collaborate with the Regional Senior Vice President to develop and implement standard practices and efficiency recommendations.
Ensure DOT compliance.
Supervise the administration of the company's safety program.
Spearhead employee development initiatives and conduct regular performance reviews, fostering a culture of continuous improvement and professional growth.
Cultivate a positive, inclusive, and safety-centric work environment characterized by mutual respect, open communication, and collaboration.
Undertake any additional duties and responsibilities as assigned, demonstrating adaptability and versatility in addressing evolving organizational needs and priorities.
Perform other duties as assigned