Regional General Manager

RDO Equipment Co. • Washburn, ND

24d • $140,000 - $190,000

About The Position

This individual will provide leadership in evaluating, allocating, and managing human, physical, and financial resources in the development and deployment of the business plan. He/she will provide a work environment that will optimize the profitable growth of the business, the personal growth of team members, and the satisfaction of customers. Specific Duties Include:

Requirements

• Proven business and people management experience
• Operational expertise in sales, parts, and service
• Excellent analytical and problem solving skills
• Excellent customer service skills
• Excellent oral and written communication skills
• Excellent computer skills
• Knowledge of agricultural, construction, or Vermeer dealership business operations
• Candidates must have valid work authorization and be able to work in the U.S. without company sponsorship.

Nice To Haves

• College degree preferred

Responsibilities

• Demonstrate leadership in all aspects of the store operations.
• Lead the process of defining and communicating RDO Equipment Co.'s Core Values, vision and mission.
• Lead the development and deployment of a comprehensive strategic business plan in alignment with the organization’s financial and operational objectives; including but not limited to annual store benchmarks and budget.
• Accountable for ensuring all RDO Equipment Co. policies and procedures are followed within the store.
• Coordinate and delegate activities through the store management team.
• Coach and mentor store employees on a regular basis.
• Ensure customer satisfaction. Work with all departments to know the customer’s current and future expectations and work to resolve customer concerns.
• Review monthly receivables with department managers. Establish collection plans and monitor aggressively.
• Ensure that appropriate communications take place throughout the location/s by facilitating/participating in monthly open-book meetings, conducting regular team meetings, encouraging an open-door policy, and proactively seeking feedback from team members.
• Foster an engaged work environment within the location/s, encouraging accountability, open communication, teamwork, and a commitment to serving the customer.
• Lead and manage all business and/or department activities related to ensuring the customer experience is positive and that all team members are committed to creating solutions and long term relationships with customers.
• Ensure that the company/location reputation and image in the community is consistent with RDO Integrated Controls Core Values, and that business relationships with all stakeholders are not compromised.
• Manage the evaluation, allocation, and management of physical and financial resources and administer the hiring, development/training, management, evaluation, and effective assignment of people resources.
• Responsible for ensuring that sound and safe business practices and processes are implemented and continuously improved to effectively and efficiently achieve ethical business objectives.
• Follow all safety rules and regulations while performing work assignments and adhere to all policies and procedures as specified in company manuals and as directed in the employee handbook.
• Proactively seek and participate in available company-sponsored training, in an effort to develop and advance knowledge base and skill set.
• Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service.
• Perform all other duties as assigned by management in a professional and efficient manner.

Benefits

• 75% bonus potential
• Comprehensive benefits package to include company vehicle
• Training and development, as well as opportunities to grow within the organization

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees