Regional Finance & Insurance Performance Manager

Protective
5d$120,000 - $174,000

About The Position

The work we do has an impact on millions of lives, and you can be a part of it. We help protect our customers against life’s uncertainties. Regardless of where you work within the company, you’ll be helping provide protection and peace of mind when our customers need it most. The Regional F&I Performance Manager (Production Development Manager) is responsible for increasing business at dealerships through training, monitoring production, and analyzing dealership Finance and Insurance product sales. Creates and performs training and other related services on behalf of the company by traveling to its clientele locations. Applicants that meet the following requirements may be considered for an interview: Experience as a Finance & Insurance Manager or F&I Director within an automotive dealership (required) Demonstrated success in increasing F&I production, profitability, product penetration, and compliance performance Strong working knowledge of dealership operations, lender relationships, menu selling, and regulatory compliance requirements This position does require consistent and regular travel as required to service our set of established Dealership Partners within the state of California.

Requirements

  • Experience as a Finance & Insurance Manager or F&I Director within an automotive dealership (required)
  • Demonstrated success in increasing F&I production, profitability, product penetration, and compliance performance
  • Strong working knowledge of dealership operations, lender relationships, menu selling, and regulatory compliance requirements
  • This position does require consistent and regular travel as required to service our set of established Dealership Partners within the state of California.
  • Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to author reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public.
  • Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
  • To perform this job successfully, an individual should have knowledge of word processing software, spreadsheet software, internet software, order processing software, project management software, database software, and contract management software.
  • Experience as a Finance & Insurance Manager or F&I Director within an automotive dealership is a requirement.
  • Two to four years related experience and/or training.
  • Experience as a Finance & Insurance Manager or F&I Director within an automotive dealership is a requirement.
  • Valid driver's license
  • Oral communication skills
  • Written communication skills
  • Sales technique
  • Customer relations
  • Customer service
  • Technical communications
  • Math aptitude
  • Negotiation skills
  • Organizational skills
  • Professionalism
  • Presentation skills
  • Reading skills
  • Time management
  • Ability to follow procedure manuals

Responsibilities

  • Creates and develops sales strategy plans to increase dealer profitability by using industry knowledge and expertise in the finance and insurance business.
  • Through knowledge, expertise, and assessment of the sales process, advises Dealer Finance and Insurance Personnel on techniques that ensure finance and insurance compliance with all customers.
  • Creates action plans to increase business dealership profits through coordinated training plans, group, and individual specific training, reviewing production with dealership personnel in comparison with set goals, and provides recommendations on product enhancements.
  • Oversees month to month production, by communizing with dealer principals, general managers, and finance directors on a regular basis regarding monthly production and plans by advising on strategies to increase and improve dealership profits where needed.
  • Provides on-going service to Finance Concepts’ dealership accounts by promoting and training on products in a professional manner. Creates and recommends most effective training on product benefits and features.
  • Provides clients with details regarding all products available, warranty procedures and additional details as appropriate.
  • Receives and resolves client inquiries, performs follow-up procedures, provides product pricing and new product information, and receives feedback regarding Finance Concepts’ products and services and makes necessary changes to achieve the company goals.
  • Using expertise knowledge in the finance industry, formulate best courses of action to handle dealership and dealership customer complaints; and have the authority to resolve disputes with regards to matters of significance. Compare and consider all options to address client issues or concerns.
  • Other duties as assigned.

Benefits

  • In addition to offering comprehensive health, dental and vision insurance, we support emotional wellbeing through mental health benefits and an employee assistance program.
  • Work/life balance is important and Protective offers a variety of paid time away benefits (e.g., paid time off, paid parental leave, short-term disability, and a cultural observance day).
  • The financial health of our employees is just as important as physical and emotional health. Some of the financial wellbeing benefits include contributions to healthcare accounts, a pension plan, and a 401(k) plan with Company matching.
  • All employees are encouraged to protect their overall wellbeing by engaging in ProHealth Rewards, Protective’s platform to improve wellbeing while earning cash rewards.
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