Regional Field Trainer

Hillpointe • Athens, GA

92d

About The Position

The Regional Field Trainer plays a vital role in elevating leasing and operational performance across Hillpointe communities. Responsible for delivering in-person onboarding, coaching, and practical skills training, this role ensures team members are confident and consistent in executing the Hillpointe way. Supporting one of Hillpointe’s two Regional Vice Presidents of Property Management, each trainer will work directly with onsite teams to reinforce company standards and provide hands-on support where it matters most.

Requirements

• Exceptional communication and presentation skills.
• Confident coaching style with the ability to build trust and motivate others.
• In-depth knowledge of leasing strategies, customer service standards, and operational procedures.
• Comfortable with frequent travel and adjusting to varying property dynamics.
• Highly organized and self-directed, with strong follow-up skills.
• High school diploma or equivalent; college degree preferred.
• 3+ years of experience in property management or leasing.
• 1+ years of experience in training, onboarding, or mentorship roles.
• Demonstrated success in a leasing, customer service, or sales leadership position.
• Must be able to travel up to 75% across assigned regions.

Responsibilities

• Lead on-site onboarding for new hires, teaching Hillpointe’s approach to customer service, phone etiquette, and closing techniques in the model.
• Train new and existing team members on touring best practices, follow-up expectations, and how to build strong prospect connections.
• Conduct property visits to observe team interactions, offer real-time coaching, and reinforce leasing fundamentals.
• Support community lease-ups, grand openings, and staffing transitions through boots-on-the-ground training and mentoring.
• Partner closely with Regional VPs to identify performance gaps and deploy targeted field support.
• Maintain accurate documentation of training visits, outcomes, and employee development progress.

What This Job Offers

• Education Level: High school or GED
• Number of Employees: 101-250 employees